[Resolved]  Acer India Ltd — not changing the faulty tft monitor

purchased 3 tft monitors vide bill no. 138 dtd 4 july 2008 from solution world butler plaza bareilly u.p one of the monitor, s picture tube collapsed i made a complaint in the last week of december 2008 on 30 dec 2008 they came with a new piece but the model no. was differerent. i refused to accept . they said that the model is discontinued . i talked to local distributor b. l. computers they said that the model is still continued . after a week they came with another model and insisted me to accept it .which i refused again. they want to to cheat me what should i do
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Give me the details. Model of old tft and new tft. I will publish in my blog and try to solve this prob. Please visit Please visit http://aftersalesserviceindia.blogspot.com/
Resume

Anil M. Patil
Plot No. 813A, Chawa Colony No. 3, Near Blue Bird Nursery, Karve Nagar,
Pune 411 052.
Mobile : [protected]
E-mail : [protected]@gmail.com
[protected][protected][protected][protected][protected][protected]
• Objective : Looking for professional work environment to build a career as an
efficient and dedicated to profession.

• Work Experience :

Presently was working with PCS Technology Limited, Deccan Gymkhana, Pune.
Since 7th June 2008 to Jan 09

Manager Business Development
Work Involve to get business from Corporate, Government as well as Channels from all over Maharashtra.
Specially I am selling PCS make Desktops/Servers, Dell/HP Desktops & Laptops and SUN Servers.

JOB in PCS

•Business Development, Key Account
•Management, Large Team Management
•Handling and generating prospects.
•Handling incoming enquiry.
•Developing Channel Partner.
•Managing Channel Partner.
•Specking for and handling tender enquiry.
•Relationship building with customer.
•Braking into corporate account being handled by others.
•Collection of payments.
•Participating training and workshop.
Current Package : Rs. 3.5 Lack + variables.

• 1st. Dec. 2007 to 30th June. 2008 was working with

M/s Gadgets & Laptops (A division of Sujata Computers Pvt. Ltd., Near Dashbhuja Ganpati Mandir, Karve Road, Pune.

Corporate Manager (Business Development)
Work involved to expansion of business in all types Like Sales & Services of Branded computers, Laptops, Work Stations, Servers, Softwares, Networking Products etc.
Specially my customers are big Corporate, Limited Companies, Private Ltd. Companies & Engineering Colleges.
My marketed customers that I have approached with them from cold calling, now they are my fixed customers, such a relationship I have maintained with them.
Some of them are as follows.
Bajaj Electricals, Bajaj Ventures(Chakan, Pune), Ever Electronics, IT Cube Solutions (Bibawewadi, Pune), Vulcan Engineers Limited (Bhosari, Pune.), Flagship International of Paranjape Schemes (Hinjewadi, Pune.) Govt. College of Engineering Pune (Boat Club, Shivaji Nagar, Pune.), Wadia College of Engineering (Band Garden, Pune.), VIT College of Engineering, Indira College of Management ( Wakad, Pune.), Koyana Design Circle, Kothrud, Pune., Filtrum Fibre Pvt. Ltd., Urli Kanchan, Pune.
These are my fixed customers and they are giving repeated business to me, and have very good relationship with them.

Basic salary drawn : Rs. 22, 000/- per month + variables

• 3rd Feb. 2007 to 20th Nov. 2007 was working with
M/s Orbit Computers & Consultancy,
Dahanukar Circle, Dahanukar Colony, Kothrud, Pune.

This is a company of 45 employees, which takes AMC contracts of Limited companies as well as corporate & Selling Computers, Laptops & Peripherals.

The company is also having Reliance Web world showroom

General Manager (Business Development)

Work involved to expansion of business in all types like Sales & Services &
Recovery
Management of all staff, work distribution
Managing technical part of the business from the engineers
Telephonic support of technical problems of the corporate & companies
Guidance for tedious problems in computers, networking & Internet problems
Attending Reliance Company meetings to improve the Reliance Web
World Business, Etc.

Basic Salary Drawn : Rs. 18, 000/-
Incentives Extra.

• Jan 2004 to Feb. 2007, Panchasheel Homoeopathic Medical College,
Khamgaon, Dist. Buldana, Maharashtra 444 303.

Project Manager cum Administration Manager
Work involved computer maintenance & Networking
Design Programs & Reports
Manage Programmers & done works from them
All types of software installations, especially medical software’s

Networking of computers
Installation of client medical software’s & configure with the server
Repairs of mother board, disk drives, printers & misc. problems

• June 2001 to Jan 2004, Vishwaroop Infotech
Which is software development & medical transcription company located
at Gandhi market, Sion, Mumbai.

Project Manager & Marketing Manager
Design different programs & Reports
Management of staff works
Marketing Softwares like Medical College Management, School & College Managemet, Laboratory Software etc.
Maintenance of computer, software installations, internet & networking problems
Software Marketing thought Mumbai, Thane, Akola dist.& Buldana dist.

• May 1999 to June 2001, Somayya College
Vidyavihar, Mumbai.

Residence Hardware Engineer
Computer maintenance & networking
Software & Hardware problems & Troubleshooting

• Jan 1995 to May 1999, ACC RCD Ltd.
Thane (w), Mumbai.

Support Engineer
Computer maintenance & networking
All types of spare parts repairing
Software problems & conflicts
Internet & networking problems

• Educational Qualification :

B. Sc. (computer science) passed in first division in the year 1994
from Amravati University.

D.B.M. (diploma in business management) in the year 1996
VPMS college of management studies, Thane, Mumbai.

• Computer Awareness :

MS-DOS, MS-Windows 3.1 to XP, Ms-word, Ms-Exel, PageMaker &
General knowledge of most common software’s.


• Other Curriculum :

DCME (diploma in computer mechanical engineering) Jetking, Thane.
DTP (diploma in desk top publishing) Nalanda, Thane
Typing Test of 30 words passed in distinction, Apeksha, Khamgaon

• Personal Information :

Grandson of Freedom Fighter
Birth Date : 17 February 1973
Sex : Male
Marital Status : Married
Nationality : Indian
Languages Known : English, Hindi, Marathi
Contact No. : [protected] /[protected]
Hobbies : Music, Watching TV News, Reading News
Papers

• Permanent Adrees :

Tilak Maidan, Khamgaon, Dist. Buldana, Maharashtra 444303.

Yours faithfully



(Anil M. Patil)
i am vishal, i am using acer tft monitor since 6 months now a days monitor screen is automaticaly changing color i request u to take my complaint into consideration as monitor is in warrantly period
waiting for ur reply...
address: gala no 1, Reena complex, vidyavihar (w), mumbai 400086
Tel :[protected] / [protected]
i do agree with you..the acer service are the most horrible and irritating..my friends newly bought laptop RAM crashed twice in 7 months even after changing in it once..the batry back up went to 15 min in 7 months dat too of not just 1 but 4 same laptops..they sold the same laptop around 1 lakh piece and i think all will be facing the same problem..i am soon going to approach the consumer court for the mental torture and cheap laptop they have given us..if some body has already done such thing .please do guide me for the same
I have purchased 17" TFT acer computer, Model no. AL 1716WA, S/N :- ETLA[protected]D17D4303, Mfg.date :- September 2007. Before 10 to 15 days when i was working on the computer, the computer suddenly get off and i was shown these problem to my engineer but he told that the monitor was not working properly. He told that there is problem in monitor and power supply is not getting to the monitor I am trying to call nearby ACER Computer shop but i don't have your number i have urgent need of the computer because my work is totally depend on the computer plz come and check what is the problem. Our address is: M/S L. D. Jadhav
Vasant Sonar Chawl No.1, Room No.1
R. B. Kadam Marg Bhatwadi, Ghatkopar (w)
Post :- Mumbai 400 084
District :- Mumbai
From past one month & 12 days I am suffering from my faulty TFT, I have submitted my Laptop on 20th june 2009 janakpuri acer service center and till now( today 1 Aug 2009 ) I have'n't got any response from them. I want your help to solve my problem.
ACCER TFT 18.5 SCREEN POWER PROBLEM S/N: ETLKROD00202501E4D8501,
ADDRESS: RIDHI SIDHI COMPUTER
OPP PURNIMA TALKIES
GR FLOOR, GRANDVIEW HOTEL
JHUMRI TELAIYA
KODERMA
JHARKHAND
PIN CODE : 825409
MOBILE NO : [protected]
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Acer India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    798
    Pending
    0
    Resolved
    236
    Acer India Phone
    +91 80 3940 8700
    +91 804070 8700
    Acer India Address
    "Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India - 560025
    View all Acer India contact information