[Resolved]  Onida — POOR SERVICE

Address:Chennai, Tamil Nadu

I have purchased a washing machine from your dealer in velachery in july 2011.within in ten months we have received many problems and gave so many complaints in service centre and mirc at mumbai M.R.ALEX VERGHESE he is also not responding the complaints.M.R.VERGHESE was telling anytime gave your mobile number i will call you back but did not call.ONIDA company M.D and M.R.VERGHESE and senior officer are going to with his girl friends dating that is way he is not have a time to call back to the complainter.This products are forgery and cheating all the purchased customers.So dont purchase ondia products.This was my experience shared to all customers.
B.MAHENDER KUMAR,
NO 8/9 7TH CROSS STREET DHANDEESWARAM NAGAR,
VELACHERY CHENNAI-600042
MOB NUM:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I had bought a washing machine from mssrs Onida in bhadrachalam two years back. Presently Iam working in Rajahmundry.The Washing drain pipe is leaking and has similar leakage problems which were complained to the customer care at rajahmundry 3 months and till now no one had sorted out the problem and every time I go the customer care I get irritated by the indifferent attitude of the personnel there. Hope the washing machine will be attended at the earliest.

Ravi Chandra G.
I had bought a Onida IGO Delite Series Colour Television from BHARAT ELECTRONICS Delite C121ELFTA Chasis No. B002323 on 11.8.2005. Presently Iam working in Aligarh Muslim University.The TV is not working properly which were complained to the BHARAT Electronics, Aligarh till now no one had sorted out the problem and every time I go the customer care I get irritated by the indifferent attitude of the personnel there. Hope the Television will be replaced at the earliest.
is the onida authorized service centre in valasarawakkam working, god only knows the answer
Hi I baught Onida 1.1 ton AC last year in september, got the installation done from Onida itself, it has got a peculier issue wherein the water comes out from the inner vent.

Contacted Onida thrice regarding this, they come (After 3-4 days of the complaint made date) clean up the vent which I can do myself and water stops coming out for 2-3 days then the problem starts again, I told them all the three times that its an installation issue but no one listened.

Now I do not have the warranty as 1 yr is over, I want to take the AMC tried calling the customer care number ([protected]) for them and it has changed, no idea where to contact them.

Please help me out, I am located in Chennai
i have given my DVD player for service on 08/02/2010 to SLV services, Mysore.
And the job No: [protected] Dated 08/02/2010 received by Soumya. My DVD model no is DFX7410, which is under warranty period, its already been more than 15 days but still no further action is been taken. So i'm really very dis-appointed with service. Take some quick actions .
we bought split air conditioner n it has sum cooling problem i hav complained about dis problem......
Local compalin no: 3930, june 2010 and toll free registration no. [protected], 31 st 2010..... but no response yet now from the date and the phone request attended by your always give excues and different no........they give me local no. and different no but yet now no any service.... I am really highly disappoinetd with your this poor service and may be i will tale legal action.

hope i will get good service soon.
I WAS PURCHASED A ONIDA MICROWAVE OVEN AND I LAUNCHED COMPLIANT TWICE FOR DEMONSTRATION NO RESPONSE. PLEASE NOT TO PURCHASE ONIDA PRODUCTS

REFERENCE NO. IS [protected]

KRISHNA VULLI
MACHILIPATNAM
[protected]
Hi,

We regret for the inconvenience. We have forwarded your reference number to the concerned department. Our representative will get in touch with you for necessary support.


Best Regards,

Customer Response Cell
Onida
Hi,

We regret for the inconvenience. Kindly give your complaint number over here, so that we can look into the matter.


Best Regards,

Customer Response Cell
Onida

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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