[Resolved]  Onida TV — NOT RESPONDING WELL IN SERVICE CENTER

MY BROTHER BROUGHT ONIDA TV IN DUBAI ON 26.01.08. HE BRING THAT TV INTO INDIA ON 01.02.08. WE ARE STAYING IN MEDAVAKKAM CHENNAI.BUT TV GOT REPAIR WE CALLED TO SERVICE CENTER TO THAMBARAM SANITORIUM THEY FORWARDED TO KILKATTALAI BRANCH AFTER ONE WEEK SERVICE MAN CAME AND SAW THE TV HE TOLD THAT SOFTWARE PROBLEM AND HE TOOK THE TV BOARD WITH HIM.I CALLED HIM AND ASKED ABOUT THE BOARD AFTER ONE WEEK HE TOLD NEXT DAY HE WILL RETURN IT BUT HE DIDN'T DID THAT WHEN EVER I CALLED HIM HE WILL SAY THE SAME THING.I CALLED MR.BALAJI THE SENIOR OFFICER HE ALSOP TOLD ME THE SAME THING AFTER ONE WEEK WE WILL RETURN IT BACK.AT LAST THEY BROUGHT THE TV ON MARCH THIRD WEEK AFTER ONE AND HALF MONTH. NOW THE TV GOT REPAIR AGAIN FROM APRIL FIRST WEEK I CALLED TO MR.BALAJI AND TOLD HIM ABOUT THAT HE REPLIED ME THAT BRING THE TV TO SERVICE CENTER LIKE THAT I TOLD HIM IT IS IN WARRANTY YOU COME AND SEE THE TV BUT HE DIDN'T CAME STILL NOW.WHEN WE INCREASE THE VOLUME TV GETTING SHUTDOWN. SO PLZ TAKE THIS COMPLIANT AND COME TO REPAIR MY TV AND TAKE GOOD ACTION AGAINST MR.BALAJI.HIS CONTACT NO IS [protected].IF WE BROUGHT THE TV HERE MEANS WE WILL RETURN IT BACK TO SHOP NOW.BUT WE BROUGHT IT IN DUBAI IF SERVICE MAN DIDNT CAME IN ONE WEEK MEANS WE WILL RETURN IT TO DUBAI. WE ARE UNHAPPY WITH YOUR product AND SERVICE.