[Resolved] Onida Window Ac — Pathetic service from Onida | |||
I bought one window air conditioner from Onida @ Mumbai in year 2006. Subsequently i shifted to delhi next year & entered into AMC with them once the warranty got expired. The AC in year 2007 started giving problems such as no cooling. The technician came & told us that the cooling coil has punctured & then he weld it & further filled the gas, every 2 months the problem came & onida people came to make shift arrangement of welding it saying that next time we will replace. We continue to give them the amc & thus the amount every yaer. 2009 nov they came saying that we want to change the cooling coil & took the ac, to my horror once we started the ac, the cooling coil as usual was not working. The techinicain came & gave us same story took the ac some three weeks back & till date i am getting are excuses & excuses. The amc is getting expired by 10th May 2010 & i have no clue whether it will get fine this time. PLS HELP!! address of Onida is: Adonis Electronics Baishoya complex ground floor, sector 15, opp woodland Noida (UP) 201301 Further the service head never had time to take my call as in he is too busy with other stuff. I have a small baby at home & you will agree that we pay amc for these three months in order to ensure that we get good service. Thanks Vishal Goyal B 72 first flr Sector 49 Noida 201303 Ph: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
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Onida AC — pathetic service
I had registered a complaint at Adonis Electronics Pvt Ltd, Raj Nagar, Ghaziabad.I must admit that the service is extremely pathetic. The service centre never keeps its promise on attending the compliant on the promised day. It's often as late as 15 days. Besides, there has been instances where the service engineer has given wrong report of solving the problem at the service centre. Last time when the 'relay' and the 'display' of the AC (air conditoner) were to be replaced, the service centre took nothing less than 10 days and that too after several reminders. I was promised falsely that my ac would be repaired that day itself. Even for the normal servicing, the centre has taken 15 long days to attend.
Even after attending the problem after 10 days, the job wasn't satisfactory and was done in just 10 mins. As a result, I am again facing a problem just a week after the AC was repaired.
I have booked a complaint on 6/6/09 (complaint number 262). I was promised that someone would attend the problem either on Sunday or Monday. On Monday, I again reminded the service centre, but unfortunately no one turned up.
I am extremely dissatisfied with the service even after taking an EWC.
Dear Team,
I was puchased woodland soes as on 8 oct.2010 from jodhpur woodland showroom at sardarpura. Other woodland dealars giving me 20% to 25% discount hence that i brougth it from woodland showroom without and discount. I have weared it next day and i found that the left shoes is not confartable and move down. So again i went to show room form complain and change it but i getting inconvence and they are not agree to change it. I am spend and lot money for purchased and i am not satisfied by product. Now i want to change it in any how. So pls kinldy reslove this matter as soon as possible otherwise i have any legal action for that.
Shoes Details are below:-
Model No.-Woodland (4035 CAMEL)
Rs- 2395.00
Thanks & Regards
Dinesh Joshi
[protected]
Mail ID-dinesh.[protected]@yahoo.co.in
I was puchased woodland soes as on 8 oct.2010 from jodhpur woodland showroom at sardarpura. Other woodland dealars giving me 20% to 25% discount hence that i brougth it from woodland showroom without and discount. I have weared it next day and i found that the left shoes is not confartable and move down. So again i went to show room form complain and change it but i getting inconvence and they are not agree to change it. I am spend and lot money for purchased and i am not satisfied by product. Now i want to change it in any how. So pls kinldy reslove this matter as soon as possible otherwise i have any legal action for that.
Shoes Details are below:-
Model No.-Woodland (4035 CAMEL)
Rs- 2395.00
Thanks & Regards
Dinesh Joshi
[protected]
Mail ID-dinesh.[protected]@yahoo.co.in
two minute working after dead slow running the machine
Washing machine working not properly may you provide service at neelambur in coimbatoreNo fitting materials with TV
I have purchased Onida LED TV from More Mega store Bull temple road. The fitting material was not available with TV box hence we can not put TV on the table. Thanks Haresh BhavsarCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida Window AC — negligence of services
Dear sirI have request for free services to ur call centre, and complained varoius time for this product with in one year, but no action has been taken by ur company, that is very same full to u and ur company, plz take any action
thanx