[Resolved] Idea Cellular — Online Recharge | |||
Dear Sir This is regarding my online recharge through HDFC BANK Credit Card. I got my Idea Mobile No.[protected] recharged on https://www.justrechargeit.com for Rs. 49/- the said amount has been debited from my HDFC Bank Credit Card A/c, after that I received an SMS from Idea No. which is +91-[protected] which says: MRP Rs. 49.00 nat sms 750 Final NAT SMS 750 Expiry date 27/06/2012, Serv-tax 5.390, Proc_fee 43.610 Recg Cat STV. But I have not got a single penny into my mobile no. When I Complaint in your customer care centre, the tele executive says that amount will be credited into your mobile within 3-4 hours compalint no.: 1.[protected], one says that amount will be credited into your mobile witin 24 hours, one says that this service has been closed, so you won't be received any amount into your mobile no. If that service has been closed then why the amount has been debited from my credit card A/C. I have made several calls in your customer care centre but nothing has been done so far. You are requested to do the needful at the earliest and reimburse my amount which is Rs. 49/- Thanking you Vakil Khan, New Delho Idea Mobile No. [protected] Email ID: [protected]@gmail.com Was this information helpful? | |||
Aug 26, 2016 Complaint marked as Resolved Verified Support Jun 04, 2012 Idea Cellular Customer Care's response Dear Sir, We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. Regards, Ideacellular | |||
 7 Comments | |||
Comments
]Respected Sir/Madam,
I tried to online recharge of my friend cell phone on 24th Dec, 2010. Even after deducting 55/- Rs from my ICICI account, Idea has not credited talk time. My friend number is [protected] ( from Maharashtra, Nasik).
I do have e-receipt for this transaction & Transaction reference no is [protected].You can X-check.
My account no is[protected].
For any further info & clarification you can contact me on my personal id, ajit.[protected]@gmail.com.
Hoping positive response fron IDEA Cellular.
Thanking you in advance.
Regards,
~Ajit
I tried to online recharge of my friend cell phone on 24th Dec, 2010. Even after deducting 55/- Rs from my ICICI account, Idea has not credited talk time. My friend number is [protected] ( from Maharashtra, Nasik).
I do have e-receipt for this transaction & Transaction reference no is [protected].You can X-check.
My account no is[protected].
For any further info & clarification you can contact me on my personal id, ajit.[protected]@gmail.com.
Hoping positive response fron IDEA Cellular.
Thanking you in advance.
Regards,
~Ajit
full talk time with life validity details pls
I have done a recharge of Rs 111 using idea cellular online recharge on 11/12/12 (6:45 pm).But my mobile did not get recharged.Even I dont receive any message.the reference no. is MHDF[protected].
Dear Idea,
Every time I recharge my number ([protected]) online the recharge gets failed. I m trying to recharge my mobile since 1 month then to the recharge gets failed. I can recharge my mobile from shops nearby but if I m trying to recharge online but I get problem and it says that "Idea has declined order as you seem to have selected incorrect operator or incorrect billing type (prepaid / post paid) Your money has been refunded to your Account. I don't understand what's the problem..??? So can u plaza help me??????
Every time I recharge my number ([protected]) online the recharge gets failed. I m trying to recharge my mobile since 1 month then to the recharge gets failed. I can recharge my mobile from shops nearby but if I m trying to recharge online but I get problem and it says that "Idea has declined order as you seem to have selected incorrect operator or incorrect billing type (prepaid / post paid) Your money has been refunded to your Account. I don't understand what's the problem..??? So can u plaza help me??????
On 10 Sep 2015, at 1.18PM i made a recharge on my idea number [protected] for Rs 330 through your website www.ideacellular.com. I choose the online payment option and directed to my bank site. After completing all the formalities website is redirected to your website( i.e. Idea cellular) and your website shows that " Successful Transaction". But i have not received any message from idea.
After few hour when i contact customer care and told him about my problem but they told me that they are unable to solve my problem.
Here is my bank transition Details:
10-Mar[protected]Mar-2015)
TO TRANSFER INB Idea IDEA_RECHARGE Paymen
BSBI[protected]IG00SDIKO0 TRANSFER TO[protected]
330.00
I also attached a snapshot of online transaction of my bank A/c.
Please solve my issue as soon as possible.
Thanks,
With Regards,
Hemant Khare
Mo. [protected]
After few hour when i contact customer care and told him about my problem but they told me that they are unable to solve my problem.
Here is my bank transition Details:
10-Mar[protected]Mar-2015)
TO TRANSFER INB Idea IDEA_RECHARGE Paymen
BSBI[protected]IG00SDIKO0 TRANSFER TO[protected]
330.00
I also attached a snapshot of online transaction of my bank A/c.
Please solve my issue as soon as possible.
Thanks,
With Regards,
Hemant Khare
Mo. [protected]
R/Sir,
I am Jitendra Kumar Mobil no . [protected] . I am online recharged thourgh transaction Ref No. IG00WIYPN2 dated-13/04/2015 STV -Rs.99/- but not amt credit( 400 MIN) BLANCE to My Mobil no
PLEASE check your record and informed me
JITENDRA KUMAR
1ST NDRF BN
AZARA PATGAON
ASSAM 781017
[protected]@gmail.com
MOBOL-[protected]
I am Jitendra Kumar Mobil no . [protected] . I am online recharged thourgh transaction Ref No. IG00WIYPN2 dated-13/04/2015 STV -Rs.99/- but not amt credit( 400 MIN) BLANCE to My Mobil no
PLEASE check your record and informed me
JITENDRA KUMAR
1ST NDRF BN
AZARA PATGAON
ASSAM 781017
[protected]@gmail.com
MOBOL-[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
i have made online recharge of rs.30 to my idea number [protected] on 11.04.2010 but balance not cametomymobile even in my bank account ir has debited there is no response from customercare even after several calls to them