[Resolved]  Reliance Communications — Payment not updated

Efforts are not getting made on this issue.



Need concrete solution.



Thanks and Regards

Anubhab Satapathy

Senior Manager

Sneha Creative Solutions

Berhampur, Orissa

Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com

“If you have the habit to mind others business, your own business will go bankrupt one-day.”


[protected][protected][protected][protected]

From: Anubhab [mailto:anubhab.[protected]@snehacreatives.com]
Sent: Saturday, August 01, 2009 4:18 PM
To: 'talisma.[protected]@relianceada.com'; 'amit.k.[protected]@relianceada.com'; 'nodalofficer.[protected]@relianceada.com'
Cc: '[protected]@yahoo.com'; '[protected]@yahoo.com'; '[protected]@relianceada.com'
Subject: FW: 'ADAG=[protected]'Reference your mail



No updates yet.



Month end has gone away.





Thanks and Regards

Anubhab Satapathy

Senior Manager

Sneha Creative Solutions

Berhampur, Orissa

Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com

“If you have the habit to mind others business, your own business will go bankrupt one-day.”


[protected][protected][protected][protected]

From: Amit.K.[protected]@relianceada.com [mailto:Amit.K.[protected]@relianceada.com]
Sent: Thursday, July 30, 2009 11:41 AM
To: Talisma.[protected]@relianceada.com
Cc: anubhab.[protected]@snehacreatives.com; [protected]@yahoo.com
Subject: Fw: 'ADAG=[protected]'Reference your mail




Dear Team,

Please refer the below trail mails and help to locate the DD which was sent by our Customer had sent at Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India .

Please treat this as most Urgent.


Thanks & Regards,

Amit K Mitra
COSD, Orissa Circle
[protected][protected][protected][protected]
Mobile:[protected]
E-Mail: amit.k.[protected]@relianceada.com

Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times


----- Forwarded by Amit K Mitra/RCOM/RelianceADA on 07/30/2009 11:27 AM -----

"Anubhab" <anubhab.[protected]@snehacreatives.com>

07/29/2009 07:24 PM
To
<amit.k.[protected]@relianceada.com>, <nodalofficer.[protected]@relianceada.com>, <[protected]@relianceada.com>

cc
<[protected]@hotmail.com>, <[protected]@yahoo.com>, <[protected]@yahoo.com>

Subject
FW: Fw: Re: 'ADAG=[protected]'Reference your mail













Dear All

The trail mail shows unexpected assurance of services from reliance telecom, which we I never faced being a customer. Mere Rs 601.00 is not the issue here; it is the issue of integrity from the side of the organization. To mark the milestone and win the customer’s heart (which is the primary requirement now-a-day) for the service industries is no more valuable for reliance; it shows.

This issue actually harasses a customer who makes his mother attend to a call for him/her from USA being in India through the help of Reliance Telecom. Service providers are knocking doors everyday which we are not affording only because we felt Reliance Telecom as an assured and insured service provider.

I believe still people in Reliance Telecom work with the slogan “KARLO DUNIYA MUTHI ME”.

Thanks and Regards
Anubhab Satapathy
Senior Manager
Sneha Creative Solutions
Berhampur, Orissa
Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com
“If you have the habit to mind others business, your own business will go bankrupt one-day.”




[protected][protected][protected][protected]


From: sudam mishra [mailto:[protected]@yahoo.com]
Sent: Monday, July 27, 2009 11:21 PM
To: Satyakama Mishra
Cc: Anubhav; Anubhaba satapathy
Subject: Re: Fw: Re: 'ADAG=[protected]'Reference your mail


Files attached...

Regards,

Sudam Mishra
[protected]@yahoo.com

--- On Mon, 7/27/09, sudam mishra <[protected]@yahoo.com> wrote:

From: sudam mishra <[protected]@yahoo.com>
Subject: Re: Fw: Re: 'ADAG=[protected]'Reference your mail
To: "Satyakama Mishra" <[protected]@yahoo.com>
Cc: "Anubhav" <anubhav.[protected]@snehacreatives.com>, "Anubhaba satapathy" <[protected]@yahoo.com>
Date: Monday, July 27, 2009, 10:50 AM



Nana,
Following is the list of invoices for last six months. I have attached last two months invoices to this email. Amount of Rs.601.00 has been paid twice. Amount of Rs. 478.00 was due on JUL 23rd, 2009.





Invoice No
Bill Date
Amount (Rs.)
Due Date
View Details

[protected]
05-Jul-2009
478
23-Jul-2009



[protected]
05-Jun-2009
601
23-Jun-2009



[protected]
05-May-2009
458
23-May-2009



[protected]
05-Apr-2009
286
23-Apr-2009



[protected]
05-Mar-2009
368
23-Mar-2009






Regards,

Sudam Mishra
[protected]@yahoo.com
[protected]Cell)
[protected]Home)


--- On Sun, 7/26/09, sudam mishra <[protected]@yahoo.com> wrote:

From: sudam mishra <[protected]@yahoo.com>
Subject: Fw: Re: 'ADAG=[protected]'Reference your mail
To: "Satyakama Mishra" <[protected]@yahoo.com>, "anubhav satpathy" <anubhav.satpathy.[protected]@tatatel.co.in>
Date: Sunday, July 26, 2009, 9:43 PM



Nana,
Scroll down to the bottom part of this email. You should see the Courier company details. I will send the bill in a separate email.

Regards,

Sudam Mishra
[protected]@yahoo.com

--- On Mon, 7/6/09, sudam mishra <[protected]@yahoo.com> wrote:

From: sudam mishra <[protected]@yahoo.com>
Subject: Re: 'ADAG=[protected]'Reference your mail
To: "cust service reliance" <[protected]@relianceada.com>, "Amit reliance" <amit.k.[protected]@relianceada.com>
Cc: [protected]@yahoo.com, [protected]@yahoo.com
Date: Monday, July 6, 2009, 12:55 PM
I can see the next bill online for Reliance Phone No. : [protected].
Please advice the name and address where to send the draft and also the payble to/pable at?
This time I am planning to make a draft payble at Bhubaneswar. Will taht be OK? Plaese confirm.
Regards,

Sudam Mishra
[protected]@yahoo.com
Phone:[protected]






[protected][protected][protected][protected]


From: sudam mishra <[protected]@yahoo.com>
To: Anubhav <anubhav.[protected]@snehacreatives.com>; [protected]@hotmail.com
Cc: amit.k.[protected]@relianceada.com; [protected]@yahoo.com; [protected]@yahoo.com; [protected]@relianceada.com
Sent: Monday, July 6, 2009 12:06:15 PM
Subject: Re: 'ADAG=[protected]'Reference your mail
Amit,
Following is the Payment History for last 5 payments. Payment of Rs.601.00 has been paid twice. Once by cash and the other by a demand draft. The payment by cash has been applied to the account and has been posted as CASH. That is correct. But what about the payment made through the draft? Please scoll down this mail to see the draft details.





01/07/09
601.00
Cash
Applied

21/05/09
458.00
EBPP
Applied

27/04/09
286.00
EBPP
Applied

23/03/09
368.00
EBPP
Applied

10/02/09
79.00
EBPP
Applied








Regards,

Sudam Mishra
[protected]@yahoo.com
Phone:[protected]




[protected][protected][protected][protected]


From: Anubhav <anubhav.[protected]@snehacreatives.com>
To: [protected]@hotmail.com
Cc: [protected]@yahoo.com; amit.k.[protected]@relianceada.com; [protected]@yahoo.com; [protected]@yahoo.com
Sent: Monday, July 6, 2009 7:17:47 AM
Subject: FW: 'ADAG=[protected]'Reference your mail
Dear Amit



Thanks for your help. How ever I think the DD has not yet been materialized. As because we have made a cash payment for the same no to get back the barred line into active mode. If the DD is materialized also, kindly let me know the same, if not then where it is you have to find it out kindly.


Thanks and Regards
Anubhab Satapathy
Senior Manager
Sneha Creative Solutions
Berhampur, Orissa
Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com






[protected][protected][protected][protected]


From: Amit.K.[protected]@relianceada.com [mailto:Amit.K.[protected]@relianceada.com]
Sent: Friday, July 03, 2009 10:33 AM
To: anubhav.[protected]@snehacreatives.com
Subject: Fw: 'ADAG=[protected]'Reference your mail


Dear Mr.Anubhab,

Please be informed that the payment has been updated against your account on 01.07.09


You may please get in touch with me for any other further assistance or you may also call *333/*222 for assistance.









Thanks & Regards,

Amit K Mitra
COSD, Orissa Circle
[protected][protected][protected][protected]
Mobile :[protected]
E-Mail: amit.k.[protected]@relianceada.com
----- Forwarded by Amit K Mitra/RCOM/RelianceADA on 07/03/2009 10:28 AM -----




----- Forwarded by Amit K Mitra/RCOM/RelianceADA on 07/02/2009 06:46 PM -----



"Anubhab" <anubhav.[protected]@snehacreatives.com>
07/01/2009 12:31 AM


To
<amit.k.[protected]@relianceada.com>

cc
<[protected]@yahoo.com>, <[protected]@yahoo.com>

Subject
FW: 'ADAG=[protected]'Reference your mail















Dear Amit

As discussed yesterday evening, kindly go through the trail mail. I believe the DD is stuck some where, so it has not been cleared yet. Kindly do me this favor.


Thanks and Regards

Anubhab Satapathy
Senior Manager
(Operations and Business Development)
Sneha Creative Solutions
Berhampur, Orissa
Call at: [protected], [protected] Mail at: anubhab.[protected]@snehacreatives.com Visit at: www.snehacreatives.com






[protected][protected][protected][protected]



From: Anubhaba satapathy [mailto:[protected]@yahoo.com]
Sent: Wednesday, July 01, 2009 12:21 AM
To: My SCS ID
Subject: Fw: 'ADAG=[protected]'Reference your mail



ANUBHAB SATAPATHY
Bhubaneswar, Orissa
[protected]
"If you have the habit of minding other's business, then your business will go bankrupt."
Webpage: www.nbhbcom.page.tl



----- Forwarded Message ----
From: sudam mishra <[protected]@yahoo.com>
To: Satyakama Mishra <[protected]@yahoo.com>; Anubhaba satapathy <[protected]@yahoo.com>
Sent: Monday, 29 June, 2009 8:13:22 PM
Subject: Fw: 'ADAG=[protected]'Reference your mail
FYI...
Please call the bhubaneswar office and let them know the following.


----- Forwarded Message ----
From: "[protected]@relianceada.com" <[protected]@relianceada.com>
To: sudam mishra <[protected]@yahoo.com>
Sent: Monday, June 29, 2009 5:16:34 AM
Subject: RE:'ADAG=[protected]'Reference your mail
Dear Customer,

In response to your mail received at Customer Care regarding payment issue, please note that your complaint is logged as Service Request ID[protected]. We are working on it and will respond to you in next 3 Days.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Bhushan Bapat
Customer Care
Reliance Communications

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.


-----Original Message-----
From: sudam mishra ([protected]@yahoo.com)
Date: Friday, June 26, 2009 10:54 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RIM: Bill pay for june/2009




Bill No. :[protected]
Reliance Phone No. : [protected]
Relationship No. : [protected]

Hi,
I have sent a draft of Rs 601.00 in the following address for the account mentioned above.
Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India .

Here is the Tracking number: 803004
Courier company: Eagle
Phone:[protected] or 22074933

This account is in ORISSA. My mother is receiving lots of calls from Bhubaneswar and Jajpur Road collection office to pay the money. But I have already paid the amount to Bombay . Could you please confirm if you have received the payment and coordinate with the local branch to stop calling for the money to my mother. I usually pay it online, but this time I have mailed a draft through CITI bank draft option.


Regards,

Sudam Mishra
[protected]@yahoo.com
Phone:[protected]