Paytm - Aircel Prepaid Online Recharge — refund of money for recharge failure

4 Reviews
  Latha Madhavan on Feb 25, 2012
Respected sir,

Kindly refund the failure recharge amount of Rs.68.00 for mobile number 9710457067. My order number is 19430131. The transaction was made using my HDFC credit card ending 8803 in Noida at on 25th February, 2012 at 10:56:25 am. Pls do the needful.

Awaiting for your favorable & positive deeds.

Thanking You.

Latha Madhavan
Complaint comments 3 Comments     Updated: Respond To Complaint  


"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at for any other assistance.

We assure you that we are committed towards resolving your concern.

Aircel Customer Service Team"
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on

Please note: If your recharge fails on your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on without requiring you to enter your bank details on all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit

Should you require any other assistance, please send us a mail at You may also watch our videos for more information:

Best Regards,
Paytm Customer Care
"Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at for any further concern.

Aircel Customer Service Team"

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    Paytm - Aircel Prepaid Online Recharge - refund of money for recharge failure