[Resolved] Paytm — Amount of 1280rs does not refunded to my account by paytm | |
I used this PayTm Payment gateway for paying my Tata photon bill. The transaction was not successful. The money was added to the PayTm cash. I selected the option to transfer Paytm Cash to your credit card or bank account, on the "Order Status" page and clicked on Initiate Transfer. The amount disappeared from paytm Cash which was their earlier. and the amount is even not transferred to bank. The status shown with the transaction is Refunded to PayTm Cash.. But still the money is not credited to my ICICI Bank account. I raised tickets at PAYTM customer care . but without giving satisfactory answer they closed the ticket. Ticket no is:[protected] order no :35997707 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Best Regards,
Paytm Customer Care
[protected]@paytm.com