Paytm — Balance deducted but recharge not done | |||
i didnt knowcthat paytm was a scam... Today i tried to recharge my Docomo with 246 Rs through PAYTM's official app for Android.it showed me that transaction was rejected by Bank. i tried 2nd time n got a blank page doing nothing,after waiting for a while i closed the app. then checked my Account Balance n found that 492 rupees were deducted :( i mailed to [protected]@paytm.com n got an automated reply that after 2hours or so if recharge fails due to some prblms the amount will be added to my paytm cash,whence i can recharge again. but so far my paytm cash is showing zero balance. this is absolutely pathetic and tantamount of cheating on paytm's part. i want my 492 Rs refunded Was this information helpful? | |||
 5 Comments | |||
Comments
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of your total amount from Paytm side for our Order Number.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of your total amount from Paytm side for our Order Number.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
Dear Sir,
i recharged my TATA DOCOMO No. [protected]. i loose my balance from the ATM card no. ending 3538 around at 4.24 pm please give me my money back.
i recharged my TATA DOCOMO No. [protected]. i loose my balance from the ATM card no. ending 3538 around at 4.24 pm please give me my money back.
I made a recharge of TATA DOCOMO, as it entered OTP my balance got deducted & order status was showing as processing. After some time it showed me as order failed but money was deducted from my account
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Today morning I tried to recharge Tata Sky online recharge of Rs. 200. My bank balance was deducted, but Tata Sky account is not get recharged.
After I contacted on [protected]@paytm.com & I got message of within 2 hrs. Tata Sky account will be recharged.
Till now my Tata Sky account is not recharged. I want my money back.
Regards,
Atul Patil