[Resolved] Paytm.com — amount deduct but not recharge | |||
sir, my bsnl postpaid number is ([protected]) and date 5th June 2012 i used online recharge by paytm.com Rs.1010. the point is that my payment deduct but recharge not successful and till now i have not receive any amount in my online account here i am attaching a copy as a proof pls resolve this problem as soon as possible. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.
Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.
Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
my mob. no. [protected] two time not successfully Rs 1785 And 1650
sir,
my idea prepaid number is ([protected]) and date 15th July 2012 i used online recharge by paytm.com Rs.40. the point is that my payment deduct but recharge not successful and till now i have not receive any amount in my online account here i am attaching a copy as a proof
pls resolve this problem as soon as possible.
my idea prepaid number is ([protected]) and date 15th July 2012 i used online recharge by paytm.com Rs.40. the point is that my payment deduct but recharge not successful and till now i have not receive any amount in my online account here i am attaching a copy as a proof
pls resolve this problem as soon as possible.
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of Rs. 1785+1650 from Paytm side for our Order Numbers.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of Rs. 1785+1650 from Paytm side for our Order Numbers.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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i recharge my phone 5/6/2012 (4.13pm) my number is [protected], my amount deduct but recharge unsuccessful, and tell now amount is not refund in my online axis bank account Rs. 1010/- pls help me as soon as possible here i attached a copy of as a proof .
Thanks,