PayTM

7 Reviews

vanka shiva on Apr 5, 2012

mobile recharge

hello,sir my self v s prasad. i have recharged rs100 through in paytm but recharge is unsuccessful.
my order number is 34681605. please solve my problem

6 Comments

Comments

Apr 19, 2012 by

vijay shirke

hello, sir my self v v shirke. i have recharged rs70 through in paytm but recharge is unsuccessful my order number is 35713333. please solve my problem my recharging mo. no is...8975800244

Aug 26, 2012 by

balashenbagakumar

PayTM - maraimalainagar, Kanchipuram, Tamil Nadu, India

i do recharge mobile at paytm online 9884467972 aircel use iob net bank for 100 rs on 26/08/2012 3.30pm . I have not recharged but mybank balance 100rs debited .pls return my amount

Aug 28, 2012 by

PayTM Customer Care

PayTM - maraimalainagar, Kanchipuram, Tamil Nadu, India

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
care@paytm.com

Aug 29, 2012 by

nachhatar pal

my self nachhatar pal. i have recharged rs450 through in paytm but recharge is unsuccessful.hello, my order number is 46077897. please solve my problemsir

Jan 13, 2013 by

mahinder kumar jodhpur

PayTM - jodhpur, Jodhpur, Rajasthan, India

i recharge my mob. of Rs. 43 (airtel) by paytm site bur recharge was un succasfull how can i get refund

Jan 31, 2013 by

Airtel Presence

PayTM - jodhpur, Jodhpur, Rajasthan, India

Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtelpresence@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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