[Resolved] Philips Home Theater System 3265 sign Home Town — HomeTown, Ishanya Mall, Yerawada, Pune Complaints - Have being miss guided in HomeTown | |
I have purchased 32" LCD [samsung] + Philips HTS [HTS 3265] on 10.10.2009.......i was not sure for taking HTS from home town , but as i got confirmed assurance from there service persons that u will not get HTS below our Home tome price from any where....and i[censored] get such low quote just produce us the quotation we will give benefits of double the difference of it.........so i purchased it same day when i purchased LCD. After one day that i came to know that philips HTS is at lower price than i had taken.....but due to some reasons i had to move to my native place and i returned after diwali.....I took the quote from another retail shop [i have proof for it] went to Home town, and saw the price , it was Rs.13990 and i got quotation for Rs.10990 for same day so i asked service person[Mr. Jaymeen Shah] over there , why is this big difference, i got reply that no i think prices are changed, then he told Mr. Vinod to refer the catlog and in front of me only he changed the tag and put it to Rs.11990 [so is this the way] and even still there was difference in quote i got on same day.....So as a customer i expect ur[home town's word to fulfill]. I do agree i brought quotation late but you should consider another scenario of price change on quotation i brought.[actually i inquired in that retail shop, the prices for that specific model of HTS has not changed since Diwali].......... So i expect the commitment to be fulfilled. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 22 6691 2000 [Mumbai]
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9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
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This message is from HomeTown.
This is to confirm that based on your feedback our team has contacted you and agreed to match the price and we have received you confirmation.
Warm Regards,
Customer Service.