[Resolved]  Philips India — juicer

my contact is [protected]@hotmail.com,

area Lodi road, new delhi 110003

Dear Mr. Sharma,

We regret and apologies for the inconvienence caused to you.

We request you to kindly share your contact details with us, or kindly contact us on the below mentioned contact details.

It will be highly appreciated, if you could attach all of your previous correspondences with Philips Consumer Care.

Thanks & Regards,
Philips Consumer Care
cutomercare.[protected]@philips.com
[protected]
[protected]

Dear PHILIPS Team,

NO BIG NOOOOO, i need your higher official decision/ action maker name and his/her email id to send all the correspondence which i have in my past

thanks

diinesh sharma
[protected]@rediffmail.com

From:
"Dd"<[protected]@rediffmail.com> | Add to Address book |This is spam

To: <bhupendera.[protected]@philips.com>
Subject: Fw: Philips Confirmation
Date: Thu, 07 Apr 2011 12:14:54 IST
Note: To help protect your privacy, images from this message have been blocked.View images | What is this?
Dear Bhupendra,

Greetings of the day,

This has further to our telecon while. As described you the entire
situation, My all home appliances are from Philips even i bought the
very new juicer from lodi colony. while purchasing i specifically told
to vendor that i need a very good one sound less, juicer, whereas he
provide me totally opposite, full of sound, with a leakage, even few
days back philips engineer came to my house and he said a little
leakage will be there and sound we cannot do anything.

Hence if you can change this to a better one, m ready to pay extra
amount after adjusting the present juicer which im holding.

Being a Philips regular customer, hope something can be workedout.

thanking you

diinesh sharma
[protected]

Note: Forwarded message attached

-- Original Message --

From: "Philips Consumer Care" [protected]@philips.com
To: [protected]@rediffmail.com
Subject: Philips Confirmation

Dear DINESH SHARMA


Thank you for contacting us at Philips Consumer Care today for Product Assistance of your HL1631/02.

Your issue has been assigned a job sheet number [protected] . We are working to resolve this issue as quickly as possible. Please refer to this case number when communicating to Philips consumer care or Philips service center representative regarding the issue we discussed today.

Please note your Job sheet number is [protected] which would take maximum of 48 hours to resolve.

In case of any clarification, please feel free call us at[protected] or[protected] and we will be glad to assist you.



Thank you again for choosing Philips!


Regards
Manoj Kumar

Philips Consumer Care
Philips Electronics India Ltd.

(This is an auto generated e-mail, please do not reply)


How are we doing?
In an effort to improve our service to you, Philips randomly surveys our consumers. If you receive a survey from us by email or call, we would like to hear about your experience with us.

Did you know about our online support?
For additional online assistance you can now Chat with a Philips representative from our website www.india.philips.com . Also through this website you can know more about our products, retailers and service centers closest to you.

ot resolved, even no reply from my yesterday email
On Fri, 08 Apr 2011 14:36:51 +0530 wrote
>Dear DINESH SHARMA
>
> This E-mail is in regards to your JS number [protected] raised on
07/04/2011.
>
>
> We thank you for believing in Philips and giving us the opportunity
of assist you with your faulty product. We are sure that we have been
able to live up to your expectations and your product is functioning as
desired.
>
>
>In case of any clarification, please feel free to call us at 1800-
102-2929 or[protected] and we will be glad to assist you.
>
>
> Thank you for choosing Philips!
>
>Regards
AudioVideoService - 30243
>26238235
>
>(Philips Authorized Service Center)

>(This is an auto generated e-mail, please do not reply)
>
>
>How are we doing?
>In an effort to improve our service to you, Philips randomly surveys
our consumers. If you receive a survey from us by email or call, we
would like to hear about your experience with us.
>
>
>Did you know about our online support?
>For additional online assistance you can now Chat with a Philips
representative from our website www.india.philips.com . Also through
this website you can know more about our products, retailers and
service centers closest to you.

here are the correspondence which i made with Bhupendra Singh PHILIPS South delhi manager, see how prompt and efficient Phillips team to take care of customer and resolve problem,

let see if something will happen from here

thanks

diinesh

i sent you the entire correspondece from my [protected]@rediffmail.com, id kindly check and try to resolve if possible

Once again, I&#039;m forced to write to Phillip about the same bad product, the juicer. It stopped working and I&#039;m stuck with it and sick of this route of complaining to you and you&#039;ll sending it to the service center and so on. We have don&#039;t this so far for four times and last time you&#039;ll had promised me that you will change the piece for me since it is defected.

Please change this juicer as it is totally a defective junk. Ever since I have bought it, and t stay Most of the time at the service center.

This is the first time, a Phillip product has caused so much trouble and stress.

Henna dey
[protected]


Carpe diem:seize the day


On Feb 2, 2015, at 9:54 PM, Philips Consumer Care &amp;lt;[protected]@philips-customercare.com&amp;gt; wrote:

&amp;lt;mainlogo.gif&amp;gt;
&amp;lt;clubphilips_nologo_560x100.jpg&amp;gt;
Confirmation
Dear Mr. / Mrs. Dey,

We have received your inquiry and will answer your question within 4 business days.
If your question is urgent, please call our Philips Consumer Care line.

We are open Monday - Friday: 08:30 am - 8:00 pm and Saturday: 9:00 am - 6:00 pm.

Lighting Products:[protected]
Philips Consumer Care Centre :[protected]


With kind regards,
Philips Consumer Care

You submitted following inquiry:
Ever since we have bought this juicer for winter, it has been sitting with the service center for 90% of the time.
There is no solution or resolution done, we complain, the engineer comes after repeated calling, then he checks the products and tell us it is defected and needs to be taken to service center...and then the juicer stay with the service center for weeks and weeks with no update from Phillips or the service center.
We are so tired of follow up and reminders. The worst service ever from a brand name Phillip. We have slowly lost all faith in this brand.
Henna dey, indore, [protected]
Henna dey, indore
&amp;lt;solid.gif&amp;gt;

Philips India — ctv

dear sir my ctv front cabinat demage kyndly f/c change shortly my addres loknath electronics diphu 782460 karbi anglong assam.