[Resolved]  Philips India / Music System — Servicing delayed

Address:Kamrup, Assam

My philips music system was damaged due to voltage fluctuation. I had given for servicing to the Guwahati, India service centre on 16/06/2009. But to my great dissatisfaction the music system has not been repaired till date (05/04/2010). I have also taken up the issue over phone with the local Philips Service centre executive but to no avail. The reason I am told why the music system cannot be repaired is that they do not have the spare transformer (I am told so) and the service centre people are unable to get that for last 10 months! Is this Quality Service? The details of my system are given below:
Type No.FWN355(21M). Serial No.HY[protected]. The job no. is 5909 dated 16th June 2009.
Please look into the matterurgently.

Amit Das
+91-[protected]
Guwahati.India.

customer registration number [protected].
http://www.support.philips.com
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Aug 13, 2020
Complaint marked as Resolved 
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I have given my music system to authorised service centre Adyar Chennai and it is with them for the past 45 days and we are not receiving any proper reply from them when we tried to get the status. The phone number of the service centre is[protected]. My complaint number 10311
My mail id is [protected]@hotmail.com. We hope atleast this mail will have some positive effect.
Bad company return Philips Product " Do Not Purchase This Company Product"
All over world and India

hi madam what about my DVD Philips LX3900SA Home Theater System you are also delay my favor

1. I am purchase this product 4.5 years but till date i am face problem
(i) first year product body bend in tray side and nodisk problem i Imagen no product are design
(ii) second year i am face lens problem i am spend Rs. 1150.00 ok on service center
(iii) Third and Fourth year hang tis product and last 6 month power supply i am spend Rs. 1000.00 ok on service center
till today to last three month power supply totally dead service center told me estimate approximatively Rs.3750.00 and this service center
engineer told me suppose you solve this problem are this problem not final problem to face next any problem like lens, card, any other related
device.
he said i am not get this AMC contract this product because this product part are not easily available and so much costly and when i am purchase this product after 6 month this product totally closed so i am make test tube "Bakra"
i am spend totally 18000+1150+1000= 20150.00 you can get deduction value Rs. 20150.00 after 4.5 years like 10000.00 ok
and supposed i am spend this product 4000or 4500 till-date your new product are totally Home Theater RS.6000.00 only
So what i am do please help me

i am not enjoy this product and till today company said me do not take any action we given to you new one model you paid some of rupees means what
new DVD Philips Home Theater System MRP Rs.20000.00 company discount Rs10000.00 you paid 10000.00 but Vijay sales Shop with document MRP.13500.00 and vijay sales discounted price Rs.11000.00 means Philips company cheating with consumer

so reply note that

i am desided PHILIPS all the product BAD and SERVICE also please purchase Chaina made product USE and Trough this product give to you 75% discounted price

please send this email at list 25 person you are member in twtter or orkut please check this very important massage
Till date after 4 month 22.12.2010 company said do not replace with this product Bad company bad relations and Bad service
thank for the read this massage

Jayesh Dhanavade
[protected]

Philips — delay in replacement of product

Hi all,

I hav given philips gogear 2gb ipod for replace, which was not working properly, Its been 5 months i hav given for replace. am not getting proper responce from the people..

Resoponsible persons: manager ,sendhyl : [protected]- vishnu[protected]

Please take action abt this..
Dear Consumer,

We regret and apologies for the inconvenience caused to you.

Would request you to kindly contact the Philips Consumer Care or share your contact details with us.

Thanks & Regards,
Consumer Care, Philips(India)
[protected]
[protected]
Dear Consumer,

We have not received any information from your side. We believe that your concern must have resolved.

Hence, we are closing this issue for now. In case you need any further assistance, please feel free to contact us on below mentioned contact details.

Thanks & Regards,
Philips Consumer Care India
[protected]
[protected]

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