[Resolved] Whirlpool India — Problematic washing machine

[Resolved] Whirlpool India — Problematic washing machine

C Charanjeet Singh from Noida, Uttar Pradesh

Dear Sir, I had bought a top loading washing machine from the above mentioned company and since then there have been below compaints where in I feel that as a consumer/customer I am cheated of the fresh machine by the comapany and have given a sub standard machine. Still now the problem is not sorted and want an immediate replacement for the same. S. No. DATE REF. # PROBLEM 1 17/11/2008 PG[protected] Part Replacement 2 15/02/2009 PG[protected] Part Replacement 3 17/02/2009 PG[protected] Bearing Change 4 21/02/2009 PG[protected] Part Replacement 5 24/07/2009 PG[protected] Adjustment 6 13/09/2009 PG[protected] Adjustment 7 21/09/2009 PG[protected] Noise during spinning & rinsing Regards Charanjeet [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

gautam

from Mumbai, Maharashtra

TO Sir :
I have complain the washing machine. In SAT toll free number complain in morning 8:00 a.m.
and ENGG will be not come. the engg come and told me machine motor will not start. machine motor is new. But Engg attched new motor and machine will not started and current. pls engg come

Sandeep

from Pune, Maharashtra

We bought the whirlpool washing machine in 2006. While in the dryer mode a strange noise cud be heard and we complained against it. But none of the engineers came. We had also taken up the extended warranty for 5 years with regular maintenance checks. Since past 3 years no one from the company has ever come for the check up. The problem of noise got aggrevated in august. Since then we have complained n-number of times but no one turned up. Now the machine has completely stopped working and we are tired calling up the customer care desk. Every time we call we get false promise but not a single engineer has turned up. This is not the service level expected from a premier company like Whirlpool.

Meena Khushalani

from Kolkata, West Bengal

I bought the front load washing machine and regret having bought that. Right after installation, there was a serious problem of vibration and after continuous reminders they replaced the machine after long time of almost one year.
It is with an extended warranty and recently on 13th November I complained regarding water leak. They promised to fix it within two days. I keep reminding them and till now the regular answer is that they are waiting for the spares and the spares will be available soon. It is not possible to manage without the washing machine. The service centre keeps promising that it will take another week.

Anita Sharma

from Mumbai, Maharashtra

Dear Sir,
Today morning, I just started my front load Whirlpool washing machine when the starting sound 'grrr' came and it stopped working. I was really tense. All my laundry was in it and the door wouldn't open. This is very urgent. My son's school uniform is in it and tomorrow he has to go to school. Please give us the customer care helpline as the response from my Vodafone towards the 2 numbers I dialed {60008558 and [protected]} line is'' The number you have dialed is incorrect'' . I even recieved a message from[protected] and tried calling back but it didn't help. Please help.

rabidyuti

from New Delhi, Delhi

I have whirlpool front loaded washing machine which is not working over a month but the company donot care to repair the same. I was told that one of switch is not working and it will be replaiced but no action till today. I think the company donot have the capacity to manage things properly.