[Resolved]  Professional Courier — Courier Lost by Professional Courier

I have sent my courier from Marathalli, Bangalore Professional Courier to Chhatarpur (M.P.) from on 3rd April 2009. Even after 15 day its has not reached there. I enquired with Customer Care, and they say it is lost.
I interacted with below people who know about the issue -
Mr Shant Kumar[protected] – Customer Care
Mr Shiv Kumr ([protected]) – Marathalli Office

Courier Details: The courier contained 2-Eye spectacles packed in the plastic case and wrapped in a Green color envelope.
Cost: 1500 Rs
Tracking Number: BLR52040484

I have submitted the complaint also, but there was no response from them.