[Resolved]  Professional Courier — money Theft & open courier

Dear Concern,

on[protected] , I send one courier to kalyan, it is book in your Shivajinagar Branch , pune maharastra. POD DETAILS ARE PNQ 227751.

CONSIGNEE NAME IS- SACHIN SAWANT , OMKAR TRANSPORT, SHOP NO-6, OPP. DR. HARBADA CLINIC, CHAKKI NAKA, KALYAN (E), PINCODE 4321 306.

I had courier following things with one white envelop 1) 3 myself photograph, 2) one handwritten letter, 3) my driving licence ,4) VERY IMPORTANT IS AMOUNT RS. 210/- ( 2 NOTES OF 100 RS. & 1 NOTE OF RS. 10/-) WHICH IS KEPT IN DRIVING LICENCE WHERE PHOTO IS PASTE BY RTO.
LICENCE IS WRAP IN THIS LETTER & STAPLE BY ME ENVELOP IS SEALED WITH CELLOTAPE.SO NOBODY KNOW WHAT CONTAIN I COURIER.I TAKE ALL MY PRECAUTION WHILE SENDING COURIER.

Dear Concern, this courier details like sending of photo, driving licence, & Amount of Rs. 210/- is known to only consignee.

Now I come to point that Today[protected], Consignee call me at evening 5.30 PM. that he open the courier , he get all documents except cash of Rs. 210/-. I confirm him anybody open this courier from his office, he told me that only he open all his courier, I asked him condition of envelop , he told me that envelop is only simple staple , Licence is found without wraping in letter and letter have staple marked only.

Sir, when I hand over courier to shivajinagar Branch, pune , It is personally sealed by me with cellotape.

NOW QUESTION IS THAT WHICH YOUR BRACH OPEN MY COURIER,WHICH YOUR STAFF THEFT MY RS. 210/-?

SIR I READ YOUR TERMS & CONDITIONS, YOU MENTION THAT DON'T SEND ANY VALUABLE ARTICLE LIKE CASH, GOLD, MOBILES ETC, IF COURIER IS MISPLACED OR LOST ,YOUR COMPANY IS NOT RESPONSIBLE . BUT WHAT ABOUT THEFT OF MONEY IN COURIER? WHO IS RESPONSIBLE ?

MY QUESTION IS THAT 1) WHY MY COURIER IS OPEN BY YOUR STAFF? 2) WHY CONSIGNEE NOT GETTING COURIER IN ORIGINAL CONDITION ?
3) WHO IS RESPONSIBLE FOR THEFT ?

SIR PLS. READ YOUR WEBSITE CLEARFULLY,YOU MENTION YOUR QUALITY POLICY AS FOLLOW :-

QUALITY POLICY
We at The Professional Couriers are committed to satisfy the expectations of our customers through timely and safe delivery of their consignments.

We achieve this through professional managment, team work and continuous refinement of our services.

THIS IS YOUR SAFE DELIVERY ? THIS IS YOUR PROFESSIONAL MANAGMENT ?TEAM WORK ?

SIR YOUR COMPANY & YOUR EMPLOYEE IS THEVES.

I KNOW & I AGREE THAT MONEY SENDING BY COURIER IS MY RESPONSIBILY, BUT WHO WILL GIVE YOU RIGHT TO YOU TO OPEN COURIER OF YOUR CLIENT & THEFT THEIR VALUABLE THINGS ? IS IT LEGAL?

THIS IS YOUR RESPONSIBILY TO REFUND MY MONEY.

KINDLY NOTE IF I DON'T GET JUSTICE WITHIN 48 HOURS FROM[protected] & REFUND OF RS. 210/- I LODGE POLICE COMPLAINT AGAINST YOUR COMPANY.

I HOPE YOU LOOK THIS MATTER ON URGENT & SERIOUS BASIS.

BEST REGARDS

VINOD DALVI

[protected]
PUNE