[Resolved]  Professional Courier — fraud service

Address:

Mumbai Suburban, Maharashtra

we asked professinal courier to send 1 lletter to saudi in taif he said no problem they will send within 3 days to my hospital in taif their charges is 800 rs but what happen they send to another courier company in saudi and they refuse to come my plce i have to go and collect the letter from the office which is 70 km away from my place , but when u trace the letter in internet they say they went to the place but they not find the person and also they dont have have y number.
pls do something so that they dont cheat us and other people in future
thanks
below is the letter which i discuss them
when i track my num [protected],it shows that on 21april they came to my hospital but they didnt find me.now on 24 april when i call them after taking num from india they say we dont have ur num thats why we r unable to send.they tomorrow morning u will recieve ur letter.later in the evening 1 man([protected]) call me that u have to collect the letter from taif off,bec we dont send this letter to ur place.BUT IN THE TRCKER WHAT ITS SAY THAT THEY CAME TO MY HOSPITAL THE PERSON IS NOT AVAILABLE.
KINDLY DO SOMTHING SO THAT OUR FAITH WILL BE WITH U COMPANY
THIS IS VERY IMPORTANT LETTER
WAITING FOR UR REPLY
THANKS .
Customer Support Request number (733725
the complain is that they didnt deliver the letter to me but i collect from the center,and what is the tracker is showing that they come to my place but when u talk them thay say ur area is not cover by our brch
thats why comlaint is close without giving answer to us
this think happen
i have to go to the off to collect my letter and they close the complaint.
by hot number they say u will get the letter to ur place but by taif office say u had to come to the centre
next time or infuture i will not use ur service and will give this detail of what happen to the media so they will spred the awarenesss programme agaisnt ur company
thanks