[Resolved] Professional Couriers — COMPLAINT REGARDING CONSIGNMENT NO. GDK199192 | |
I HAVE BOOKED A CONSIGNMENT ON 13/06/2008 FROM PROFESSIONAL COURIER OFFICE AT JYOTHI NAGAR, NTPC-RAMGUNDAM, ANDHRA PRADESH TO TRIVANDRUM, KERALA. AS PER THE OFFICIAL IN THE OFFICE, HE PROMISED THE DELIVERY BEFORE 4 DAYS AND COLLECTED THE AMOUNT OF RS. 25/- THE CONSIGNMENT NO. IS GDK199192 AFTER 20 DAYS PERIOD, AS THE CONSIGNMENT WAS NOT RECEIVED TO THE DESTINATION, ON ENQUIRY AT THE OFFICE OF PROFESSIONAL COURIER, THEY HAVE RETURNED THE CONSIGNMENT STATING NO REASON AND ALSO DEMANDED IN RETURN EXTRA CHARGES. NO DETAILS WAS WRITTEN STATING THE REASON OF NON DELIVERY. IN ADDITION, I WOULD LIKE TO BRING TO YOUR INFORMATION IS THAT THE COVER WAS OPENED AND A CHOCOLATE WAS REMOVED FROM THE CONSIGNMENT.:IT IS NOT THE MATTER OF "A CHOCOLATE" BUT THE TRUST A CUSTOMER KEEPS ON A COURIER COMPANY... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
dear friends
a professional becomes unprofessional once they have earned a name, but hey have failed to understand to retain the good repute.
till april 2009 i had a good opinion about professional courier but on 09/04/2009 i despatched two covers from anna nagar chennai h block 11th main road office professional courier office bearing numbers[protected] &[protected] to thiruvannamali and coimbatore and they promised to deliver it the next day.
but till today 06/05/2009 the consignments have not reached. telephone calls have been in vain and now personal visits are going on.
when mails were sent to the offices as got from the internet they bounced back as the mailbox was full.
there is distinguised defeciency of service from these couriers and days are not far when customers shall seek redressal through the consumer forum.
a sincere advice to all those who read shall also communicate to others that it is not advisable to seek the services of professional couriers hereafter.
thanks
Arumugham
a professional becomes unprofessional once they have earned a name, but hey have failed to understand to retain the good repute.
till april 2009 i had a good opinion about professional courier but on 09/04/2009 i despatched two covers from anna nagar chennai h block 11th main road office professional courier office bearing numbers[protected] &[protected] to thiruvannamali and coimbatore and they promised to deliver it the next day.
but till today 06/05/2009 the consignments have not reached. telephone calls have been in vain and now personal visits are going on.
when mails were sent to the offices as got from the internet they bounced back as the mailbox was full.
there is distinguised defeciency of service from these couriers and days are not far when customers shall seek redressal through the consumer forum.
a sincere advice to all those who read shall also communicate to others that it is not advisable to seek the services of professional couriers hereafter.
thanks
Arumugham
dear Friends
The professional courier is the worst of the couriers i have encountered ...recently a supplier of our firm send a consignment by air from mumbai through professional couriers to us at our Kochi address .
the supplier duly send us the tracking number for online tracking, but when we tried to track it online, their is no update from mumbai office of professional couriers on that consignment.they simply have not entered the data online.anyway i have not received the consignment even after five days and their Kochi office is not at all help full, they say plz refer to mumbai office.
The professional courier is the worst of the couriers i have encountered ...recently a supplier of our firm send a consignment by air from mumbai through professional couriers to us at our Kochi address .
the supplier duly send us the tracking number for online tracking, but when we tried to track it online, their is no update from mumbai office of professional couriers on that consignment.they simply have not entered the data online.anyway i have not received the consignment even after five days and their Kochi office is not at all help full, they say plz refer to mumbai office.
We had sent one parcel to Oragadam through Professional courier from chennai 600001. Consignment no is[protected], Booking date is 04.12.09. Parcel worth is Rs. 6000, We are follow your branch offices past one week but no response in your end. Till the parcel not yet reach our customer end. Pls give high priority and do the needful.
the phone nos given in for contact . most of them are incorrect. pl update the nos.
Dear Friends,
The behaviour of the employees in the Guwahati Branch is very rough. They do not pay heed to the customers interest. To day myself seen on track n trace and also contacted Kolkata office and they confirmed that item has already been disatched to Guwahati office by yesterday. But Guwahati stuff without verifying my request promptly repled that the item has not yet come to Guwahati. Now whom to believe, Kolkata Head Office, Professional Courier's track n trace or Stuff of the destination where item likely to be reached. Is there any way for redressel.
The behaviour of the employees in the Guwahati Branch is very rough. They do not pay heed to the customers interest. To day myself seen on track n trace and also contacted Kolkata office and they confirmed that item has already been disatched to Guwahati office by yesterday. But Guwahati stuff without verifying my request promptly repled that the item has not yet come to Guwahati. Now whom to believe, Kolkata Head Office, Professional Courier's track n trace or Stuff of the destination where item likely to be reached. Is there any way for redressel.
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+91 93 1361 1083
+91 22 2781 3309
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
Please note that party have not recived the courier till today and we are calling to your respacted branch office they are not giveing answer properly.
Please let us know when our party will get the courier it is most urgent.
Wainting for your reply.
Thanking you,
Famous Minerals & Chemicals Pvt Ltd
Hardik Dixit
[protected]