[Resolved]  PureIT Water Purifier — Battery replacement

Address:Jaipur, Rajasthan

Despite of so many followups from call center, battery has not been replaced. I am constantly calling call center but nobody has come to resolve the matter. my number is [protected]
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Complaint marked as Resolved 
Verified Support
May 31, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr.aamir,

This is in continuation to our conversation and the concerns mentioned in your blog dated 10th May 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 12th May 2010 & replaced the Battery(LLB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Complaint comments 

Comments

Pureit Water Purifier — servicing

i purchase PUREIT WATER PURIFIER HUL PRODUCT 20.4.2010.
COMPANY HAS NOT PROVIDE AFTER SALES SERVICES PROPERLY MANY TIMES DO PHONE CALL THEN COMES COMPANY EXSECUTIVE AND HE PUTTED DUPLICATE KITS AND ITEMS AND THEY NOT GIVEN BILL

Pureit Water Purifier — receiving sms

my cell no is [protected]
i am receiving SMS from pureit water purifier continually as told on [protected] as i dont want to receive an sms from the company.
every time am told i will not get any sms from company byt still am getting them.
I AM GETTING MENTALLY HARRESSED TO THIS.
PLEASE TAKE THE NECCESSARY STEPS TO STOP THIS.
i agreed to this
I have to change my battery, before i was in bangalore i had the service men number, i called him and he came and changed, but now i am in trichy, where can i get it will you please give some contact nos. so that i can my battery, please do me this favour
EXESS AMOUNT IS BEING CHARGING BY THE AUTHORIESED BATTARY KIT OF PUREIT WATER PURIFIER

PURICOM WATER PVT LTD, H-25 3rd floor, Laxmi Nagar, New Delhi-110092 is charging 900/- for battery replacement of PUREIT WATER PURIFIER. Vide Reciept No. 113766 on 8.6.14.

This is happened with me, this agency makes so many calls to me for change battery of my Pureit water purifier, i dont know how they get my phone number. They have asked me to replace my battery kit of Pureit water purifier so many times. Finally i asked to change the battery kit and they charged Rs 900/- and replaced the above kit. When i tried to check kits prise its was found that the date of manufacturing and amount was enraged from the packing box of containing the kit.

i wish concerned firm or consumer act authorities look in to the matter for needful
nandan singh rawat
mobile No. [protected]
sir/madam I am abdul munaf i want battery for pureit water .my number [protected]

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