[Resolved]  PVR — Tickets

I tried to book ticket of Movie “Rab Ne Bna Di Jodi” on 12 Dec 2008 for Priya Cinema. But PVR site was not able to book ticket. But Rs. 330 was deducted from my Credit Card.

I got message that I would receive money in 7 days. But I have not received it yet.

I also sent lots of emails to PVR, but did not get any replies. Also i tried their phone no., but no one picks up.

I am tired of calling and sending emails.

The website: www.pvrcinemas.com says ‘get a free ticket for your companion with your visa card’

I’d hereby like to share my feedback with you on the same. I booked four tickets through your website assuming the fact that I would get two of them free of cost as mentioned on the website. Amazingly, the website did not recognize my credit card number which is a Visa platinum card and processed the entire payment (payment for four tickets). I didn’t even get a message about the free ticket, not even a mention of it.

I called up the customer service number provided on your website, spoke to Ram and got transferred to another cce called Jenifer. She told me very very bluntly that there is no possibility that you did not receive a message mentioning about the free ticket and said the quota was full, so the entire payment was processed. I did not even get a mention about the quota full thing or any other technical error because of which my VISA card was not recognized by the system. Now, I have been charged with the entire payment of Rs. 460/-.

I am extremely disappointed with the services of PVR. I thought it was a very professional organization but I am shocked after interacting with your customer support team. I asked her to escalate the call to her senior and was told that nobody’s around so she can’t do it. This is surely my last experience with PVR as I do not even wish to enter any PVC cinema hereon but would really appreciate if you could refund my money so that I feel little less cheated than the way I feel right now.

Tickets

I tried to book 2 tickets of Movie “2012” on 05 Dec 2009 . But PVR site was not able to book ticket. But Rs. 210 was deducted from my Debit Card.

Here is the Transaction done on my Debit Card.

05/12/2009 PURCHASE SUBJECT: AUTH:573266 Card:5081XXX1XXXX2313 CCAVENUE S|CCA[protected].00

Kindly reply.

Thanks & Regards
Pankaj Gupta

I tried to book ticket of Movie ”PAA' for PVR Goregaon. But PVR site was not able to book ticket. But Rs. 530 was deducted from my Debit Card.

I got message that I would receive money in 7 days. But I have not received it yet.

Not only about the tickets..but also the security guys working there including their Area Manager - Sudeep Shetty, just loves to pass commetns on girls. I experienced the same issue with my fiancee on 2 occassion within 15 min and I immediately esclated to the guards. However, Sudeep first agreed to show me the clips that the guards did not pass any comment on her, later when I asked him to show both the clips they captured on the camera.. He disagreed to show both, the reason being Sudeep himself was involved in loitering around my fiancee as passing commetns while she was sittnig alone for 5 min... They are just asses getting paid nothing and showing theri uncultured behavior...

I booked Saket PVR ticket on December 25, 2009 twice through my POS ATM (SBI Account No. [protected]) but failed to get tickets any time. However, on both the occasions the money Rs 590+ 590= Rs 1180 was deducted from my account and even after the lapse of several months, the wrongly deducted money was not returned to my account so far. Being a student of engineering at NOIDA institute living far away from home, I faced a lot of financial crisis. I advice the students not to use their ATM for PVR tickets otherwise they may face troubles like me any time because the PVR services are worst. It is the duty of the company that when it did not deliver tickets it should return wrongly deducted money immediately to concerned account.

I booked Saket PVR ticket on December 25, 2009 twice through my POS ATM (SBI Account No. [protected]) but failed to get tickets any time. However, on both the occasions the money Rs 590+ 590 was deducted from my account and even after the lapse of several months, the wrongly deducted money was not returned to my account so far. Being a student of engineering at NOIDA institute (Delhi NCR) living far away from home, I faced a lot of financial crisis. I advice the students not to use their ATM for PVR tickets otherwise they may face troubles like me any time because the PVR services are worst. It is the duty of the company that when it did not deliver tickets it should return wrongly deducted money immediately to concerned account.

PVR Cinemas Goregaon — Account wrongly charged and money not refunded

I had tried to book two tickets on 19th Feb 2010 for movie my name is khan for PVR at goregaon.I had made payment using my net banking facility.My account was debited for 590 rs.

I have slrady made 5 personal calls to them but still nothing has happened.I have also mailed them the screen shots clearly showing the debits but nothing has happened.

According to me it is a clear fraud.Please take action.

Neeru Sharma

PVR throws out youths for refusing to pay extra charges... for more deltails please visit this link...http://www.ahmedabadmirror.com/article/3/2011030120110301031744510ab66c67...⇄

Today i had booked a Three ticket for coming sunday amount Rs 525 Bill No[protected] through my icici netbanking my amount got deducted from my account but not received the ticket and not money.So request you to help on this and solve the isuue has soon as possible.


Regards
Raghav
[protected]

Yesterday i booked tickets in pvr cinemas with amount of Rs 570.The amount was deducted from my debit card but i got nothing no tickets no mail no sms.i want my money back.Please resolve this issue as soon as possible

I booked my ticked of son of sardar and transiction was done of RS. 186.
when i went to movie the show was cancelled, so i want my money to be refunded.

PVR — REFUND OF MONEY

sir with due respect iwould like to inform u that i booked a ticket on 19 nov 2012 and money was deducted from my account bt ticket was not booked & money was also not returned to me so please take this into your consideration
CCA12KFXF521IGE1439000 TRANSFER TO [protected] AVENUES INDIA PRIVATE this was the transiction done during the booking