PVR Cinemas — non refund of money

I was booking 2 tickets online on 8th August 2010 for Once upon a time in mumbai at PVR, Bangalore.
After i made the payment through the net banking of ICICI bank the money got debited but the tickets could not be booked due to some reasons.

I got a pop-up message stating that the amount would be refunded. As of now its 20th August but the amount of Rs.580(270*2 + 40) has not yet been refunded.

I had a talk to the ICICI folks also. They registered a request for this transaction to refund the money, and they say its now been forwaded to the merchant. The ICICI request no. is[protected].

Please get the amount credited to my account immediately.

The details of the transaction made by me are :

CONSUMER DETAILS : IND-BXW-4096
PAYMENT ID : [protected]

PVR cinemas done the same to me. Tickets purchase order placed through ICICI somehow did not go through AFTER money was charged to them. Customer service said refund will take place in 2 weeks. As well, this was confirmed by an e-mail from their customer support dept. But nothing has materialised even after one month. No reply for my follow up emails. SURPRISINGLY THEIR CORPORATE OFFICE PHONE NUMBERS ALSO DISAPPEARED FROM THE WEB SITE.
I will call this nothing but cheating.

Chandramohan
Chennai

I HAVE BOOKED TKT FOR CARRY ON JATTA ON 29TH JULY BUT PVR HAS DEBITED MY CREDIT CARD DOUBLE
TWO TIMES. MEANS 667. 667 TWO TIMES AT THE PLACE OF 4TKT THEY HAVE CHARGED FOR 8. NOW AFTER SO MANY EMAILS NOT REVERSING 667 IN MY A/C. PERSONALLY VISITED AT PVR WINDOWS TWO TIME NO
RESPONSIBLE PERSON IS THERE. NARINDER ARORA 1015 ISLAMIA SCHOOL RD LUDHIANA. 141008
MOB NO[protected] TKTS PURCHASED FROM SILVER ARC MALL LDH.

Card lost

Just lost the card after 2 hours of issue and how to find that?