Claimed

PVR Cinemas Complaints & Reviews

1.7
Last updated May 3, 2024
Complaints 2433
Resolved
789
Unresolved
1644
Quick Links
Statistics
Share
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PVR Cinemas
Customer Service Contacts

PVR Cinemas Phone Numbers

Phone
+91 88 0090 0009
358
247

PVR Cinemas Website

PVR Cinemas Head Office Address

61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India
110057

PVR Cinemas reviews & complaints page 121

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gaurav Kumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction not refunded

I tried to book ticket for 3 on 28th December 2009 two times but the transaction failed both the time.

I received the refund for one transaction but another failed transaction was not refunded.

The details of transactions are given below:

Date Ref. Number Transaction Details Transaction Amount
29/12/2009 74477489364023766190280 PVR LTD. ...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vivek Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Online Booking Failed

I made online booking on 24th Dec.2009 twice but failed, made payment through NetBanking, send mails, made telephonic complaint on 30th Dec.2009, but till date no action from PVR Cinemas, I am doing online payments for many years but by these type of responses from merchants made online transactions insecure. PLEASE HELP....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AYAN BHATTACHARYYA
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

I had booked tickets from PVR website on 24th Dec for 27ths 3 show in PVR SAHARA MALL,GURGAON. But due to some Problem amount was debited from my ICICI bank account , but I did not receive any confirmation. Instead a message was displayed " Transaction not Successfull. You amount will be credited back". It has been more than 10-12 days, and my money is not yet refunded.I have mailed them quite a few times & also called them,but...
Helpful
4 other people found this review helpful
4 found this helpful
16 Comments
Report
Copy
K
Karan Verma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Booking

I Booked 2 tickets of 3 movie but i did not get the transaction id. Amount of 340 is deducted from my mom's net banking account. I send a email also to [protected]@pvrcinemas.com but no response. i Don't know what to do now.


My Ticket Details.
Pvr select citywalk - primere (audi 04).
Date and Show Timings: 6th January 2010. Wed 12:30.
Seats: Normal p12,13.

Payment history...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gaurav Teltia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Of ticket amount to credit card

Hi,

I booked 4 tickets for 3 online for PVR Goregaon, Mumbai.The transaction failed and I was not delivered the tickets. The website showed a message that the money will be refunded to my account but it has been two weeks since an the money has not been refunded still.

I tried booking twice and a total amount of 1060*2 = 2120 has been debited from my account. I have emailed PVR cinemas regarding the issue but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Kumar Bamniya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account wrongly charged and money not refunded

I tried to book tickets on-line from PVR Cinemas website with member login id :- [protected]@gmail.com 24/12/2009. i have not even got my ticket booked neither got any email or sms from your side still my payment is not refunded.

please go through the mail trail for transaction details

1. PRYA[protected]
2. PRYA[protected]

Thanks and regards
Rajesh Kumar Bamniya
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Karthik P H
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online booking failed; money not refunded

I had tried booking three tickets of Prime Normal type at PVR Phoenix for the Dec 27th 9 AM show for the movie "Vettaikaran". The transactions failed twice but the amount has been debited twice (Rs 460+ Rs. 460). The transaction IDs are
First time: CCA[protected]IG14720235 TRANSFER TO [protected]
Second time: CCA[protected]IG14713798 TRANSFER TO [protected]

The transactions failed but with a message that...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Aditya Shah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed Online ticket booking money not refunded

On the 24-Dec-09, I tried booking 4 tickets for Avatar movie throught he website www.pvrcinemas.com. Due to some glitch in the site, the transaction wasnt successful. A messagebox showed up everytime saying something like, "Your tickets cannot be booked, If money has been debited from your account it will be refunded".

I tried 6 times, 2 times with Debit Card and 4 times with Credit Card. Ther transaction was successful...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jeevan Kulkarni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card debited for unsuccessful transaction, no response from PVR!!!

PVR is earning through fraud transactions!!
I booked 2 tickets on 31st dec using PVR online booking site. After giving the credit card details, it took me directly to the home page; I did not receive the tickets, but my credit card has been debited for Rs. 390. Moreover, they haven't responded to 5 of my mails and there is no customer care number on their site.
Similar was the case with my friend. He went to see the manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dr KS Bhoon
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Ticket not booked but Charged

I had booked tickets from PVR website on 24th Dec for the movie 3 for PVR Mulund. But due to some glitch Rs 720 was debited from my HDFC bank vide transaction number CCA[protected]Avenues (India) Ltd but I did not receive any confirmation. Instead a message was displayed " Transaction not Successfull. You amount will be credited back".

It has not happened till date

Its been more than 7 days till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Pankaj Hasija
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not Recieived

Hi,

I had booked tickets from PVR website on 24th Dec. But due to some glitch amount was debited from my ICICI bank account but I did not receive any confirmation. Instead a message was displayed " Transaction not Successfull. You amount will be credited back".

Its been more than 6 days till now I have not received my refund. Niether any person from PVR has contacted me. I have given them three reminders...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
atul mehta
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude shocking behavior denial of tickets

Thisis about jatin chaddha and Pooja Verma , working for pvr cannought place .

On 27 december 2009 i went t late night to watch a show for 3 movie , when i reached the counter at 10 : 15 AT TICKET COUNTER the person in front of me asked for 4 tickets and he was told they are available at backrow but he didnot buy as he had toconfirm over cellphone from his friends .my turn came i asked for 2 tickets he said yes tickets...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashutosh Bijoor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online booking transaction error - No Support

I made an online booking on pvrcinemas.com and the payment was deducted from my credit card for Rs. 1060/- but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either.

They have no information about customer support other than an email address [protected]@pvrcinemas.com. Calling their number in Gurgaon...
Helpful
11 other people found this review helpful
11 found this helpful
85 Comments
Report
Copy
S
sundeep reddy v
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has not refunded

Dear sundeep!

Your Tickets have been sucessfully booked, and details are mentioned below..
Booking Id HYDB[protected]
CinemaName PVR Hyderabad (AUDI 1)
Location Hyderabad
Movie Name AMARAVATHI (TELUGU) ((A))
Show Date & Time Sat, 5 Dec 2009 @ 4:20 PM
No of Tickets 3
Seats Information NORMAL-H6,H5,H7
Tickets Total (Rs.) 300.00
Convenience Charge (Rs.)...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
AMIT SINGH TIWARI
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INCORRECT TICKET DELIVERY

Sir I am Amit S. Tiwari. Today we went to PVR JUHU to watch a Movie DONOT DISTURB and asked there at the counter for the two tickets for 1:30pm show and we paid for the two tickets rupees 500 through our ICICI Debit Card at 12:46pm. I also asked for corner seats of the middle column and when I checked the tickets just after coming out of the queue, found that we have been given wrong tickets of the already running show of 12:30pm and then...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malay Das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie Poster vs. Real

I happened to take my kids to PVR (FORUM MAll Bangalore) for a 3D screening of the newly released animation movie 'UP'. As such we watch it regularly at home but wanted them to experience the 3D version.

Paid 1800 rupees for their GOLD class experience. Unfortunately I forgot to read the small print on the huge 3D poster about ('3D in select Theaters').

In my opinion they should not be putting...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
hemant yadav
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Of Ticket

Hi,

I have not recd any refund till the date whereas more then 10days has been passed accd to the call which i have recd
...

please do the needful..

Hemant yadav
[protected]

On Fri, Aug 7, 2009 at 5:45 PM, hemant yadav <[protected]@gmail.com> wrote:

Hi Ruchi Chandna,

Regarding Booking Id: Booking Id CENT[protected]

As...
Helpful
2 other people found this review helpful
2 found this helpful
6 Comments
Report
Copy
H
Harshanand M V
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booking failure

PVR has charged me for tickets that have failed during booking...
I had done everything from their website and the transaction failed.
But I had already given my credit card info for booking...

I was trying to book tickets for more than 45 min on the website on Sat Aug 1. I had 2 transaction failures for the card. I checked the Members Area and I did not see any tickets booked after the failures. But the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Paras Kalra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior by staff at PVR Cinema, SRS Faridabad

Dear Sir,

It is with extreme disappointment and distress that I write to you, but I have been left with no choice.
In a horrible event at PVR, SRS-Faridabad, i came to see the ugly face of PVR staff that how they believe to treat their customers & present them as who's who of PVR at their shows in night.

On Saturday (18th July) night, i bought two tickets of "Harry Potter & Half blood...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kirit Davda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Show timings wrongly printed in the newpaper

Advertisement of the timings of show of the film 99 in PVR Cinemas, juhu have been wrongly printed in the Mumbai Mirror.In the newspaper they have mentioned a 8.30 show of 99 but there isnt any show of that movie at that time.On sunday(21/6/2009) seeing the show timing in the newspaper, I went all the way from mulund to juhu with my family to see the 8.30 show of 99 but on reaching there I was told there is no 8.30 show.On asking the manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy