PVR Cinemas Complaints & Reviews

I had booked my tickets with PVR bangaloreon the 6 of feb 2011 through ICICI internet banking, my card number [protected]. Amount of Rs 1620 has got debited from my account but the ticket has not got booked i had booked 6 tickets.Also till now money has not been refunded & no proper responce fron customer care also....

I booked 2 tickets for PVR anupam Saket premier show for Patiaala house 2.15 pm show . As soon as transaction completed for payment my connection lost and i didn't get any conformation message for booking. I didn't get any mail or sms for the conformation.

Transaction Id for the payement :-[protected].
Phone no for booking:-[protected].
Email for booking :[protected]@yahoo.com...

I have done a transaction at PVR cinemas of Rs 680/- which was failed, on 13th Jan 2011. When contacted the bank, they told it should be checked from vendor side. So, I am trying to contact PVR cinemas, Hyderabad, but no one is responding for the query....

I had booked 2 tickets through PVR site on date 22 december'10 with card number [protected] for mgf metropolitan mall, gurgaon.
Due to some error the transaction failed, but money was deducted from my account. I booked tickets again using same card presuming , like usual process, that earlier deducted money will be reversed.
But till today(i.e 08/01/11) the money has not come back.
Even after providing them...

Bad Transaction Refund PVR:[protected] on dated 15/12/2010

Dear Mr/Ms. Ashwani Srivastava,

Greetings from PVR Cinemas !!!


Due to some technical problem your transaction could not be completed.

So we have refunded the charged amount, It will reflect in your credit card/debit card/net banking account, as the case may be, within 7 working days.

Kindly use...

on January 14th 2011 i have booked 2 tickets , Hyderabad PVR, 4:50 movie, i used PVR 250 rupees gift card, but the tickets price 340 rupees, it asked me again 90 rupees pay, unfortunately my axis bank account locked , when i try to pay, but again i tried its saying gift card balance is zero, but i have not yet received any confirmation about tickets or gift balance.

I have all the conversations with them and videos too, going...

I was trying to book 2 tickets through online for movie Kavalan on 21st of Jan Morning for the show on 22nd Jan 09.30 show. My amount 300 was taken taken from my account but ticket was not confirmed. Transcation reference is UBP/DEBIT/[protected]. i need my money 300 to be transferred back to my account. have attached the transactions details attached....

I'd booked 4 tickets for a 12:45 p.m. show on January, 17th (No one killed Jessica movie) through PVR cinema's site. An amount of Rs.780/- has been deducted from my HDFC account for which I got a confirmation message from the bank. But the tickets were not booked. The page got hanged but debited the amount. When I went to PVR cinema MGF Metropolitan, Gurgaon they said that the amount will be refunded if i lodge a complaint here....

I had booked ticket for 8th January 8:30 PM show of "no one killed jessica" through online portal and debited INR 650 twice (because both time there was an error occurred during the transaction) but the ticket was not booked and today when i found the status of my account i do not get the credit of that amount (INR 1300), i have forwarded my concern to PVR cinemas but there is no revert from there end...

I am sending this mail for refund nither you have any help line no


[protected] Forwarded message[protected]
From: <[protected]@pvrcinemas.com>
Date: Tue, Jan 4, 2011 at 11:28 AM
Subject: Delivery Status Notification (Failure)
To: [protected]@gmail.com


This is an automatically generated Delivery Status Notification.

Delivery to the following recipients...

I have booked 5 online tickets for movie MEGAMIND-3D for PVR-Nariana on date 29th dec2010; showtime 6:30.

At the end of payment of Rs 775 through online SBI banking, the ticket was not booked; a message was appeared as "booking session expired". However, the transaction was done from my SBI account. The transaction reference no. is "CCA10LAAT602IG36963364 TRANSFER to [protected] AVENUES INDIA PRIVATE" .br...

Respected sir ,

I want to state that while booking tickets online for tees maar khan PVR on 24 th by using internet banking of state bank of India in chennai , tamilnadu , unfortunately there was an error in the transaction all the procedures were successful but i haven't received any confirmation mail , then i checked my account i found that rs 300 was deducted from my account . i knew that any failed transaction will...

Dear Sir/Madam,

I want to do the complaint for 3D glasses which provide by Naraina PVR Cinema for 3D movie Narnia 3.

These glasses are very highy and sizes are also very bigger which not suitable for kids.

We pay the higher charges for 3D movie but due to high weight and big sizes my kids not enjoy this movie.


Thanks & best rgds

Rajnish Marwah...

Dea Sir / Madam

I tried to book 4 tickets of movie "No Problem" on 11-Dec-2010 for 8pm show on PVR-Mulund for which cost shown to me was Rs. 780.

I tried to pay with gift card no. [protected] for Rs. 500 and balance amount of Rs. 280 was to be paid through credit card. Process was aborted in between giving error message "SESSION EXPIRED" and when I tried to book ticket again using...

Online booking transaction
I just booked 4 tickets online from the PVR cinemas site for the hindi movie Guzarish scheduled for tomorrow 30/11/10 at 6.15 PM. After I was directed to the HDFC netbanking site and the payment was done I received an error of "transaction unsuccessful". On checking my account I observed that an amount totalling to 780/- was deducted and no confirmation message was sent either to my e-mail ID or...

One of my transaction failed before booking these tickets on 12.11.10 but amount is not refunded till date.Kindly do needful in refunding the same in my account.Reference no showing in my bank account is CCA[protected]Avenues India Ltd /[protected].Neither anyone picking up customer support no. they have given on site[protected] nor replying the mail sent to [protected]@pvrcinemas.com


ANTRIKSH CHAUHAN
[protected]...

I tried booking 2 tickets for "The Devil" on the 6th of November 2010 through PVR's website http://www.pvrcinemas.com using HDFC netbanking, but before I could complete the booking the transaction timed out. An amount of Rs. 500 was debited from my account and hasn't yet been refunded. [CCA[protected]Avenues India Ltd, Cheque No. C[protected]] I have emailed both [protected]@pvrcinemas.com and [protected]@pvrcinemas.com, but...

I just booked 3 tickets online from the PVR cinemas site for the hindi movie Guzarish scheduled for tomorrow 27/11/10 at 1 PM. After I was directed to the HDFC netbanking site and the payment was done I received an error of "transaction unsuccessful". On checking my account I observed that an amount totalling to 750/- was deducted and no confirmation message was sent either to my e-mail ID or mobile number. I was able to pull out...

Gift card reedemed but session expired
Importance: High
I was trying to book my tickets online for Harry potter on 22nd Nov 2010. I had selected 2 seats and I was in the process of making the payment. The total amount was Rs 540. I did get a prompt saying I can make a payment of 500(available balance in my gift card) and the rest of the payment can be done using another mode of payment. First, I made a payment of Rs500 using...

I tried to book 3 tickets today (14.12.2010:9.20am) at the website for the movie "The Social Network", at PVR Skywalk, Chennai for 1:15 pm show. I took the option of Axis Bank Net Banking, and completed my payment transaction. At the end of payment you are told the transaction is not completed and the money will be refunded.

But you get no response from the email id of the pvr support. And I am still waiting for...