[Resolved] Racold Geysers — within warranty period service is not being done

bajpa42

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

please note i have purchased the geyser from racold in september 2010 and with the promise their service is guranteed have asked sevice centre to come and attend the same. after following same for 2 days the response is very poor. Need to know if they do not attend within a stipulated time which they promise can we get the money refund.

please advise.

regds

manish

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Aug 13, 2020

Complaint marked as Resolved

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Comments

gururaj rao

from Mumbai, Maharashtra

Racold is one of the notorious companies in terms of customer care. This company customer care think that blunt argument is their forte. I have bought a instant gas water heater in Jan 2011. When ever we find problem with the heater, when we call the customer care, they don't respond rather tell us not to disturb them.
Never ever in my life I recommend any body to buy Racold products. I think this company is run by JOKERS