I BOUGHT RAY BAN AVIATIR SUN SHADES ON[protected], I FOUND THAT MY SHADES COTTING IS WEARING DOWN.I COMPLAINTED TO THE SHOP FROM WHERE I PURCHASED IT THEY ACCEPTED MY SHADES AND TOLD ME THAT THEY WIL CONTACT US, BUT THEY DIDNT AND AFTER THREE MONTHS THEY GAVE IT BACK TO ME SAYIN THAT COMPANY DIDNT RESPONDED.NOW THE GUARANTEE PERIOD IS ALSO RUNNING OFF AND STILL I DIDNT GOT ANY SOLUTION AND ALSO I POSTED COMPLAINT TO THE RAY BAN OFFICIAL WEB SITE STI;; THEY DIDNT RESPONDED. Was this information helpful? | 
This is Farooq Renumanu from Hyderabad and i have a set of complaints against the RayBan product modeled Aviator with the SKU number 3121980 and the product code RB - 3025L2823. I purchased it on[protected] with price tag of 3390 from Shoppers Stop at GVK Mall, Banjara Hills. I love my RayBan and especially the model of the eye-gear that i purchased i.e. Aviator. My happiness towards it did not withstand a long time as i had to face few of the problems which not only put me into dilemma about the quality of the product but also the brand 'RayBan' itself. However since the product was with in warranty i took my aviator and approached the dealer from where i purchased it. Though the dealer and the support person who were there were patient enough to listen to my problems but couldn't help me much. They intern let me speak to the manager at Shoppers Stop who handled the wing for eye-gear (Since Shoppers Stop is a well known brand so they not only had RayBan but also the other brands of eye-gear). When i explained him the problem and told him the kind of issues that i am facing with it he just assured me that he would speak to the RayBan management and the due time for it would be 30 to 45 days as they have to send the product to Rajasthan for any kind of changes. I was totally disappointed with the kind of response as i explained them that i use my eye-gear every day and i really need it almost all the time, for which their response was "we do understand but we r helpless". The problems that i had with the product is as follows.
1. Color faded below the lenses i.e on the frame.
2. Scratches on lenses.
3. Nose Pads to be checked as they are not comfortably sitting in which interim lets in lots of dust.
4. Problem in visibility i.e. When i expose myself to Sun and then getback to the room conditions i could clearly see a ray of shadow which basically creates problematic in vision.
Though i had explained these problems to them but couldn't get much of it. However i had get back to the management of Shoppers Stop with the last problem i.e 4 with in a month itself where in they just told me that all the RayBan's are made in that way which i seriously don't agree. I already had eye-gear from RayBan where in i never had such problems also the other brands like Polaroid, Fast Track, Gucci and Reebok also never showed in the same.
I seriously feel there is a problem in the product and most of all i would ask the authorities and the management of RayBan and Shoppers Stop to look into the grievance that i am facing with this product. I would recommend them to put themselves in my shoes and understand the problem also it would be really great if they could rectify it ASAP.
Regards,
Farooq Renumanu.