[Resolved] RCOM — Complain against reliance communication for deduct excess money for service which I never enjoy | |
Dear Sir, I purchased reliance’s prepaid connection before 3 years back since there I recharge my connection so many times. But since it activated, they deducted my more than Rs 2000 for valu added service such as Ring tone pack, sms services. While I didn’t subscribe for such services. When I asked for the proof from reliance customer care ( that I subscribe such value added pack) they replied that they don’t have any proof. At last on 20 days before Rs 20 deducted for ipl massage but i can not activated that service. They activated &deducted from my balance . when i complaint against that they told u get Rs20 refunded within 24hrs but till 15 days gone amount not added to my balance . for that i got mentally desturb & this is not firts time happend with me so many times happend with me . so now i decided to do complaint against them ...However, this loot practice is going on and on. They once again deduct some charges and I am sure that such unfair practice will continue in future also. So….. My expectations are as below… 1 I want all my money back which they deduct for value added service unethically and unlawfully since it activated . 2.For mentaly harrasment i wnat to charge them RS 100000. 3. Before activating such services they should take consumers’ written permission and not by SMS or phone call. 4. They should maintain proof for activating such services. 5. Reliance India mobile should give written assurance about ALL the charges. 6. Fine such mobile operators who deduct any amount from customer without their written permission. 7. No value added services should allowed in prepaid connection as they deduct directly from their balance. 8. There must be 100 times higher charges as FINE to the mobile operators for unethical practice, mal practices, unfair practices and deduct amount without the written permission of customer. 9. Strong customer care service must required. My Details Name :PRAKASH MAROTI RAMTEKE Address : AT: INDIRANAGAR, POST JAWAHARNAGAR, TAH+DIST: BHANDARA, PIN: 441906 Mobile No :[protected] Alternative no : [protected] E mail Address : [protected]@yahoo.com alternative email: [protected]@in.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |
 133 Comments | |
Comments
Reliance Communication — Additional Charges without usage
Reliance Communication is a cheat comapny, who charges for no-usage and tries to use Legal and other things to get it from the users. They are the biggest fraud in country.First they charged fo no-usage.
Send the wrong bills
try to play legal game.
2000 rs recharge — money deducted but no balance
recharged my phone with amount of 1000 rs order no is 7194900 and second one is 7194430 my union bank account was debited but Did not get my phone recharged please refund my money backmy name is Sagar and my mobile nu is [protected]
RCOM — NON REFUND OF SECURITY DEPOSIT
Sir,My landline phone was dead more then 2 months, i pay all the bills.
I surrendered my landline phone[protected] from 3 months back.
But refund not received, can u help me on this matter.
Till Date after visiting your Reliance showroom(Sector-4 vaishali, Ghaziabad) numerous times, all we have received are wrong verbal promises.
While selling connections, Reliance representatives run after us , but on disconnection no one is bothered to update or refund the Security Deposit of Rs 3000 /- lying with Reliance.
This is our worst experience with Reliance.
can u help me on this matter.
Regards,
Shiv Bansal
Main Reliance ke two gsm prepaid no [[protected], [protected]] use kar raha hu, dono main net plan 99 aur 248 ka upyog ka raha hu .
parantu mere net main speed nahi mil rahi haisath hi net bar bar disconnect hota hai. Mere duara 3, 4 complaint dali gayi phirbhi koi hal nahi nikla
pl help me[protected]-pl help me[protected]----pl help me ???????????????????
parantu mere net main speed nahi mil rahi haisath hi net bar bar disconnect hota hai. Mere duara 3, 4 complaint dali gayi phirbhi koi hal nahi nikla
pl help me[protected]-pl help me[protected]----pl help me ???????????????????
main neelam communication relianco pco distebuter hun maine 1 year pahle rezine kar diya hai lakin aabhi tak mera sicurity mani aur commisson wapas nahi huaa
kripya meri sahayta kijiye nahi to main kanun ki saran me jauga
from NEELAM COMMUNICATION jay prakash chowk (japla) hussainabad palamau jharkhand
DSA CODE [protected]
LBA CODE [protected]
E-MAIL [protected]@rediffmail.com
phon no [protected]/ [protected]
kripya meri sahayta kijiye nahi to main kanun ki saran me jauga
from NEELAM COMMUNICATION jay prakash chowk (japla) hussainabad palamau jharkhand
DSA CODE [protected]
LBA CODE [protected]
E-MAIL [protected]@rediffmail.com
phon no [protected]/ [protected]
The same story goes with us in every month's bill. There has been no month, where I didnt complain about the same.
Regards
Vishal
Regards
Vishal
Reliance — several time money deducted
Dear Sir,For your kind information i have a complain for reliance cdma . The problem is that several time reliance detect my money from my mobile balance when we talk customer care than the executive says that services are activated on your mobile but never i have not taken any plan for these type . DND service also activated than why he says that a call made by him delivered on my no. and i follow the instruction for this these services are activated. This is not good and for this type of problem i have made lots of telephonic complain but this problem is still same. Recant ally i recharge my phone with 25 rs. and i made one or two call now at this time balance is nil, pls reply me what should i do.
My No. [protected]
Name- Anup Singh
Email- [protected]@gmail.com.
For my help pls contact me via mail or mob- [protected].
pls do the needful and solve the problem as soon as possible.
Thanks & Regards
Anup Singh
Numeric Power Systems Ltd.
Mob - [protected].
complaint
sub:-VAS Sevices Charged without consent
VAS Services charged without consent from last month.This type of activity hurt the rcom reputation.kindly contact me on my mobile for resolving my problem.
My RCOM cdma No is - [protected]
sub:-VAS Sevices Charged without consent
VAS Services charged without consent from last month.This type of activity hurt the rcom reputation.kindly contact me on my mobile for resolving my problem.
My RCOM cdma No is - [protected]
from last 2 days dey r charging money for my sms ..but on 15/3/13 dey have detected my money for sms pack asuall but till now i have not been provided dat sms facility...dis is really not done.. i want explaination for dis...pls help...wen i call on 198 for complain dey r not giving da oprtunity to talk to da providers...my num is [protected]..pls reliance providers call me back i need explanation...
recharged with tariff plan of 58 for reducing call rate to 1.2p/s but still i'm being charged at 1.5p/s...[protected]...an extra sum of 40Rs has been deducted in this period of 15 days...customer care executives are not bringing the matter to the required conclusion...awaiting response..
manish
manish
recharged with tariff plan of 58 for reducing call rate to 1.2p/s but still i'm being charged at 1.5p/s...[protected]...an extra sum of 40Rs has been deducted in this period of 15 days...customer care executives are not bringing the matter to the required conclusion...awaiting response..
manish
manish
my mobile no. is [protected] i have network problem in particular area in vasai (WEST) NO ONE IS LISTENING to my complaint
RCOM — Service Activated
Hi I got message on Aug-28 that "We have registered your request.You phone as modem will be activated shortly".Rs 3 is deducted. But I have not requested anything.Could you please deactive the request/service ,otherwise more amount will be deducted ? Thanks, Rakesh [protected] Hi,
It Was 13/05/2014 when i first reported about Network Outage in My area. Request No[protected] . I have called Customer Care few time for an update but all they tell me that its Technical team who know when this issue will be resolved. On my end i have to leave my phone on Call forwarding to other Network so that i don't miss on any calls. Please get it fixed.
Thanks
B.Singh
It Was 13/05/2014 when i first reported about Network Outage in My area. Request No[protected] . I have called Customer Care few time for an update but all they tell me that its Technical team who know when this issue will be resolved. On my end i have to leave my phone on Call forwarding to other Network so that i don't miss on any calls. Please get it fixed.
Thanks
B.Singh
Data balance lapse.
Today I recharged my Reliance prepaid no. [protected] with rs246 inter net pack with 2gb 3g data but I received only 1.5 GB...
also when I connected to inter net all 1.5 GB was deducted instantly and when I talk to customer care executives they say that it is my fault and I will not get any refund please help me.
And I would also like to state that RCOM has the worst customer service...
Today I recharged my Reliance prepaid no. [protected] with rs246 inter net pack with 2gb 3g data but I received only 1.5 GB...
also when I connected to inter net all 1.5 GB was deducted instantly and when I talk to customer care executives they say that it is my fault and I will not get any refund please help me.
And I would also like to state that RCOM has the worst customer service...
I am having a reliance prepaid phone. My prepaid reliance no. is [protected]. From last 3 months when I recharged my prepaid no. then any vas service activate automatically and charged 3 to 5 rs from last 3 month i have lost above 50 rs when i call to customer care no. 198 from there i didn't received any response from reliance customer care. Now you tell me what i do if you don't do something then i have only one option that i will port my reliance GSM prepaid no. to other companies prepaid no .
I am unable to contact with customer care through 198 & *333 . for all time
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Reliance — deduction of credit
the reliance network is getting onto my nerves. 0.facebook.com when accessed through my mobile deducts my credit. Calling up customer care didnt make a difference infact i was told that they were helpless.Hate reliance.