[Resolved] RechargeItNow.com — Www.Rechargeitnow sun dth recharge not succeeded & amount deducted from A/C | |||
I tried to recharge my Sun Direct DTH number [protected] (Nadiad,Gujarat) two times on 02.01.2012 (Time – 6:36pm & 9:06pm) for rs.200/- (100 +100) Through Axis Bank net banking. However amount was deducted from my account but recharge of the Sun DTH was not made. I even made a complaint on online complaint portal of rechargeitnow site( tracking id - [protected] & [protected]) but nothing has happened. I have even not received any e mail from the company regarding the status of my refund on this unsuccessful recharge. (Recharge order id – R[protected] & R[protected]). Axis Bank Transaction details -ICONN/38486467/020112/TECHPROCESS SOLUTI & ICONN/38489328/020112/TECHPROCESS SOLUTI There is no helpline phone lines of the company to talk to regarding the issue. I need the refund back from the company. Further advice me of future action to be taken against the company in case of no response from the company Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Rechargeitnow.com — no charge but transaction succeeded
SirI recharge my mobile via rechargeitnow.com my mobile no is [protected] service provider reliance cdma recharge money 200 via pnb debt card on the date of 18.12.2011
i dont get recharge but transaction successed my Order Number is: R43245018c11 i log a complain but there is no answer of that complain till now please help me what will i do
Dear Customer,
Regarding your 1st query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.
Regarding your 2nd query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.
Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.
Regards
Team rechargeitnow.com
Regarding your 1st query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.
Regarding your 2nd query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.
Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.
Regards
Team rechargeitnow.com
Sun Direct — AMOUNT DEDUCTED FROM ACCOUNT BUT RECHARGE NOT HAPPENED
DEAR SIR,I WAS RECHARGED SUN DIRECT DTH Rs.655/- THROUGH RECHARGEITNOW.COM ON SATURDAY AT 5.50PM
TILL NOW RECHARGE NOT HAPPENED .PLEASE AGREE MY COMPLAINT & RECHARGE MY SUNDIRECT DTH.
Regards,
VENKAT..S
[protected]
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SUN DTH — amount deducted
I am a customer of sun dth since 2008.i can not see paid channel after change sun satellite,i am also calling many time to sun customer care but finally i am not get engineer in my home for dish realigment,i am continue calling to sun care for re aligmant of dish,they always say "your complain noted & forward to concern dept" please wait 48 hour but currently i spend for wait more than 2 month.I have some complain no eg 1-[protected],1-[protected],1-[protected],1-[protected] and i have recording of your executives.
So my balance contiune detact from my account i am requsting to sun that if i am not able to see your paid channel than why my balance detact.
mY SMART CARD NO. IS [protected].
Best regards
Ved Prakash Jogpal
mobile : [protected]