[Resolved]  Rediff.com India Limeted & Al Systems & Solutions — cheating

sir,

I bought CCTV DVR Video Card 100 FPS 16 CHANNEL(FEB FIRST WEEK).
But i Did not Recive any Parcel from UR Side.
My order Number Is- 5779156
i got one mail from rediff shopping(7 days back) in that they mentioned Parcel delayed.
and i will get with in 3 days but i did not recive any parcel...

plz reply soon.

plz view mail from Rediff Shopping below

Details of Order# 5779156
ProductsVendorCourierA/W NoDate RecievedRemarks

CCTV DVR Video Card 100 FPS 16 CHANNEL +1Audio - CCTV DVR Video Surveillance Card for 16 Camera 100FPS UP TO 4channel real time viewing and recording + 1 AUDIOAL SYSTEMS AND SOLUTIONSAramex[protected]Pending



We apologise for the inconvenience caused. You can get in touch with the vendor on AL SYSTEMS AND SOLUTIONS & A-203, PUNEET APARTMENTS, VASUNDHARA ENCLAVE, Delhi - 110096, Delhi, India for any future datails.

Yes I absolutely agree with both Mr. Subbu & Dr. Madhav Rao. Rediff is playing this cheap tricks. I have placed an order for a USB IrDA on 20th Oct 2010, thinking that the same will be delivered in 3 days (as per their website http://shopping.rediff.com/product/usb-Irda) the nightmare started from then I only receive mails but no the product. To my surprise the Customer Care exec. says that it will normally take 7 to 10 for the product to reach me. Rediff is in Mumbai, AL Systems & Solutions in Delhi & I am in Hyderabad all metro cities & the product gets delivered in 7 to 10 days.

rediff only takes money online & after that no 1 help us, they only ask us to send a mail to customer care & it will take 2 working days for them to reply for the mail, forget about solving the issue you will only go into loop of mailing & calling.

SO MY ADVISE IS DO NOT BUY ANYTHING AT REDIFF & DONT BUY PROBLEMS

Anil K Chikkam
Rediff Order No. 6133476
[protected]@gmail.com ([protected])

Rediff Shopping & Al Systems & Solutions — Delivery of wrong product

I had placed an order for one 3.5 USB IDE Hard Disk Drive Case Casing PATA through Rediff Shopping vide order # 6451572 dt. 15.05.2011, which I have received from the supplier Al Systems & Solutions through Blue Dart (Cong. # [protected]). But unfortunately they had not supplied the Power Adapter for the same within the box. After many persuasion and emails to both of them, Al Systems & Solutions had sent an adapter on 24.05.2011. But the Case Casings voltage pin connections were different than that of the adapter. Actually, the adapter supplied later was a wrong adapter. There was a voltage pin diagram on the casing of the adapter but on the casing of the HDD, there was no such diagram or details. So primarily I was unable to notice that the adapter was not suitable for that HDD Casing. When I had connected the adapter to HDD casing and powered on, both the adapter & casing suddenly got tremendously hot and all had burnt out inside including my HDD. Then I had opened the pcb of the case casing & the adapter and noticed the mismatch of the voltage pin connections. Al Systems & Solutions, who are selling computer peripherals, and also Rediff Shopping, both are reluctantly deals with the customers complaints and send whatever they have in their stock intentionally, as because they get the money before the supply. I have lost Rs. 637/- being payment made to Rediff Shopping and also a good HDD of mine. Please be careful dealing with them.