[Resolved]  ICICI Prudential Life Insurance Co. Ltd. — Rejection/Acceptance of Insurance

I had applied for ICICI Prudential Life Insurance (smart kids)in July for an insurance of Rs.5 lacs for my son, Alaric Lewis. So I paid the first installment of Rs. 25,000/-, vide cheque no. 496980 dtd. 14/7/2009 drawn on Saraswat Bank, thru Blue Chip, Kalyan Branch. The cheque was cleared by ICICI on 17th July. After a week their Dr.visited me for a medical test and said that I am fit and ICICI too will confirm and send a letter to that effect. After a fortnight I received a letter from ICICI to do a medical test done at Apollo Hospital, to which I reverted to Blue Chip if it is required, so they said that it should be ignored because their Dr. has confirmed that I am medically fit. I also faxed to them my thyroid test reports for which I take mild doses of Eltroxin 50 mg tablets and now the reports are normal. Moreover thyroid is not a major disease. After a month I enquired about the policy, I did not get any reply, but Blue Chip was informed that the policy could not be issued to the party because the cheque has not been cleared (that is the first lie). I was shocked to hear that because my passbook clearly states that the cheque has been cleared on 17th July. When these details were forwarded to ICICI, now they said that I am not medically fit to be issued a policy so my policy has been withdrawn (2nd lie). On hearing this I was in a mental trauma, because my medical tests did not prove either. I was mentally disturbed so much that my BP shot low, got muscle spasms due to severe tension. Now after 2 months I received their cheque of Rs. 25,000/- vide cheque no. 313358 dated 12/9/2009. On receiving this I was relieved of all the tensions that had created that atleast I got my principal amount, so I deposited this cheque to the bank and found that ICICI has stopped the payment of this cheque. I fail to understand why till today ICICI has not issued a policy to me in the very first place. The mental trauma involved in this is tremendous. This is against the ethics of any Insurance Company. Moreover I had to pay the outward cheque Return charges of Rs.55.15 for NO FAULT OF MINE. Hence I want ICICI to pay me the penalty for all the mental trauma and extra bank charges levied on me. I would request the Consumer Forum to intervene in this matter and give me proper justice.