[Resolved] Reliance Big Tv — Fraud | |||
Reliance Big TV customer care executive asked me to deposit an amount of Rs.1500 (after his calculations) on lieu of a 6 month platinum pack connection.I also paid Rs.500 as an initial recharge. That makes a total of Rs.2000. I requested for a platinum pack. The customer care executive actived a 3 month pack. Deducted Rs.200 for extra wiring that was paid already to the connection guy from Reliance Big TV. I have all the receipts with me. I expect an action from Reliance. They CAN NOT swidle money like this from people. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
Sir i took 4990 package, after six months i came to know premium package 2190 is active for me. And they suddenly disconnected. This is completely a case of FRAUD. Please anybody suggest me what do i do?
I have taken BIG TV connection vide smart card No:[protected] &[protected] at the same address under Multi Set top Box Option in Sep 2008. Acc. to the scheme in the second connection only half of recharge required.In smart card No:[protected] I was recharging as per the scheme but it is not working for even full month.When I contacted the customer care they told me that in my form their installation engineer has not entered the connection under Multi Set top Box Option.At the time of installation I have repeatedly requested their installation engineer to enter the same in Multi Set top Box Option & he said that he has entered it. Now their customer care people are saying that now it is not possible.Tell me why I should pay excess for the fault of their engineer.Kindly help me & resolve the issue.
I am really annoyed with this FRAUD ACT OF BIG TV
I am really annoyed with this FRAUD ACT OF BIG TV
BIG TV — Fraud by BIG TV
I have taken subscription of Big TV DTH service at my residence. As per the scheme given by the company that if two connections were taken at the same address than only half of the recharge would be required in second set top box(MULTI SET TOP BOX OPTION). My Smart card No’s are[protected] &[protected] and I have taken connection under MULTI SET TOP BOX OPTION in SEP 2008.At that time I have told the company Installation Engineer that the connection is under MULTI SET TOP BOX OPTION. Now I came to know from customer care that my smart card no’s are not under MULTI SET TOP BOX OPTION. As per the customer care advice I complaint the matter to the retailer & he is inspected the installation site but still my scheme has not been activated.Why should I pay more for the fault of other. Pls help me.
Dear Sir/Madam,
i have recharged my BIG TV amount of 2316 for one year subscription on 12th August 2009. My account was sucessfully updated. i want to Activated Starter 3 pack for one year. i was missed to update the information on BIG TV customer care on 12th, hence i was called customer care on 13th August and updated the One year pack subscription. customer care said that your account in not sufficient(they have detected the rent for one day), so updated the account and then call. i have recharged the account of Rs. 20 and called to customer care. they confirmed that our one year subscription has activated. now we have checked account and found no One year subscription has activated on our account. i have again called customer care but they are denying for call. This is big bluff which these companies are doing. please suggest what should we do?
what is the control of Goverment on these type of companies?
Please revert.
Thanks,
Gajendra
Gupta
i have recharged my BIG TV amount of 2316 for one year subscription on 12th August 2009. My account was sucessfully updated. i want to Activated Starter 3 pack for one year. i was missed to update the information on BIG TV customer care on 12th, hence i was called customer care on 13th August and updated the One year pack subscription. customer care said that your account in not sufficient(they have detected the rent for one day), so updated the account and then call. i have recharged the account of Rs. 20 and called to customer care. they confirmed that our one year subscription has activated. now we have checked account and found no One year subscription has activated on our account. i have again called customer care but they are denying for call. This is big bluff which these companies are doing. please suggest what should we do?
what is the control of Goverment on these type of companies?
Please revert.
Thanks,
Gajendra
Gupta
Reliance Big TV — FRAUD ON CUSTOMER SERVICE
Hi ALL,Iam the valuable customer of BIGTV for more than a year.Right from the begining iam facing issue on installation and also in POOR CUSTOMER SERVICE EVEN FOR A SIMPLE THINGS.The BIG TV Customer service will raise a complaint and they will resolve the ticket as per there wish without informing the customer.I have already spoken to the big Leads in the organisation but till now they are saying that it will be resolved in 24 hours but believe me its a total waste!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BIG TV DONS PLEASE HAVE A LOOK INTO THIS TYPE OF ISSUES SINCE YOU HAVE A GREAT NAME IN THE WORLD>PLEASE GIVE CUSTOMERS A VERY GOOD SERVICE OTHERWISE IF YOU ARE NOT ABLE TO PROVIDE IT PLEASE LET THE WAY TO OTHERS>>>>>>>>
Appco marketing executives visit many homes and collect cheque. After that they vanish. One cannot sue them because there is no written contract. An innocent victim voluntarily gives cheque to them. They simply encash it. Big problem with Big TV is that when they advertise they should give their distributors' address in the advertisement. In the absence of it, these kind of so called aggressive marketing firms try to hoodvink innocent people. I write this because I was about to fall victim to this firm. However, presence of mind saved me.
dear sir,
I am NARENDRA KUMAR working in employees provident fund organization head office, ministry of labour, bhavishya nidhi bhawan, 14, bhikaji cama place, new delhi-66 as SECTION OFFICER.
ON 27th april, 10, two MBA students (both female) namely: tanvi & sarika came my office & told that reliance big t.v has launched a scheme for who has more than seven years experience or if your cheque book contains tag no.10. I told them that i am not interested because i am paying 150 per month to my cable operator.
Sir, after that both of them told me that if i take reliance big t.v from open market it will be at the cost of Rs.3790/=. now because tag no. of my cheque book was 10 so they said this is a special discount for me for Rs.2000/= & pay only 1490/= by cheque & 300/ for installation charges. they also told me if i take this facility in the name of my wife then 10 audio channels will be free & 4 months subscription will be free. there are three schemes under which channels will be provided:-
127-97channels
149-114channels
165-125channels,
And after only 125/ will be paid for recharging coupons in every month. sir, both of them were from M/S S.R SALES CORPORATION, 201, OFFICE NO.1, NEAR INDIAN OIL PETROL PUMP, NARAINA. On explaining the scheme, i asked them that whether it is not available in open market with the authorized dealer for same cost. they said no uncle, if you buy from authorized dealer he will charge Rs.3790/=. it is also told me that it is silver plus pack+10audio channels & MPEG4 with (D+S+R+LNB+S.C)I Don't know full abbreviations of these words.they also said that it will be installed within one week. i given them a cheque bearing no.518020 dt./27 4/10 for Rs.1490/=of SBI.
sir, when i enquired from the market & authorized dealers of reliance big t.v, they also told me that yes the total cost is Rs.1790/= & same facility will be there. i have also enquired from the authorized dealers of reliance big t.v, they said if you take from me it will be only 1650 including installation charges. After knowing the same i surprised that i have cheated by a fraud co. & fraud representatives. when i contacted to both the girls they said no there is no scheme in market to provide it in Rs.1790/. sir,
it is also noticeable that my t.v set is a old one & there is no point for DVD players so how can it will set up with your R.BIG T.V .they said no uncle, there is no question to old or new it will be set up every model. but when engineers of authorized dealer came to my house they said that your t.v set is old model & there are not given any facility to connect this cable & for connecting the same one S.R cable for Rs.100/= is required. i paid to engineer Rs.400/=. sir, its mean that total Rs. paid by me are 1890/=.i had also enquired about this from your customer Care service on toll free no.[protected], they informed me that this is a fraud co. & there is no business partnership with them. so you lodge a FIR against them & take legal action also.
sir, now i am coming for main gists of the case:-
(1). whether S.R. SALES CORPORATION is your business partner.
(2).whether it is a fraud/cheater to cheating like us people through college student.
(3).whether R.big t.v is not available at the cost of rs.1650/ with installation charges from the authorized dealers.
(4).my neighbours have got it with Rs.1650/only.
(5).why this co. given me false information about the scheme.
(6).when i contacted to mr. wasim ali executive area manager of co. for enquiring these querries, he also told me false information that monthly subscription will be only 127/=(125+2Rs. tax).
(7).whether mr. wasim ali [protected] & director- mr. vikas dua- [protected] are attached with these type of cheating act by breaking the trust of people & also in the act of down up to your reputed co.
Sir, I demand that a strong action should be taken against this co. & declared as blacklisted. i am frustated so i have no interest to reliance big t.v. i request you to direct to them to return my money of Rs.1890/= immediately & disconnect the connection immediately.
my mrs. Meena has also written in customer acquisition form no.[protected] "That terms & conditions are not readable because these are written in very small letters & i don't read & understand the english so i am not bounded with terms & conditions".
so, it is clear that my mrs.meena is not bounded to your terms & conditions. At the last I again demand that a legal action should be taken against the co. & return back my total money which I have paid to these type of cheaters & discontinue the connections immediately.
If no action will be taken on my complaint, my trust upon the reliance co. will be broken. it is also requested that inform me with in three days. if i will not received any satisfactory reply/action, i will free to go consumer forum/court of law/& intelligence agencies also for handling this case. no further notice will be served.
thanks,
Narendra kumar
nkumar.[protected]@yahoo.com
Phn no.-[protected],[protected]
I am NARENDRA KUMAR working in employees provident fund organization head office, ministry of labour, bhavishya nidhi bhawan, 14, bhikaji cama place, new delhi-66 as SECTION OFFICER.
ON 27th april, 10, two MBA students (both female) namely: tanvi & sarika came my office & told that reliance big t.v has launched a scheme for who has more than seven years experience or if your cheque book contains tag no.10. I told them that i am not interested because i am paying 150 per month to my cable operator.
Sir, after that both of them told me that if i take reliance big t.v from open market it will be at the cost of Rs.3790/=. now because tag no. of my cheque book was 10 so they said this is a special discount for me for Rs.2000/= & pay only 1490/= by cheque & 300/ for installation charges. they also told me if i take this facility in the name of my wife then 10 audio channels will be free & 4 months subscription will be free. there are three schemes under which channels will be provided:-
127-97channels
149-114channels
165-125channels,
And after only 125/ will be paid for recharging coupons in every month. sir, both of them were from M/S S.R SALES CORPORATION, 201, OFFICE NO.1, NEAR INDIAN OIL PETROL PUMP, NARAINA. On explaining the scheme, i asked them that whether it is not available in open market with the authorized dealer for same cost. they said no uncle, if you buy from authorized dealer he will charge Rs.3790/=. it is also told me that it is silver plus pack+10audio channels & MPEG4 with (D+S+R+LNB+S.C)I Don't know full abbreviations of these words.they also said that it will be installed within one week. i given them a cheque bearing no.518020 dt./27 4/10 for Rs.1490/=of SBI.
sir, when i enquired from the market & authorized dealers of reliance big t.v, they also told me that yes the total cost is Rs.1790/= & same facility will be there. i have also enquired from the authorized dealers of reliance big t.v, they said if you take from me it will be only 1650 including installation charges. After knowing the same i surprised that i have cheated by a fraud co. & fraud representatives. when i contacted to both the girls they said no there is no scheme in market to provide it in Rs.1790/. sir,
it is also noticeable that my t.v set is a old one & there is no point for DVD players so how can it will set up with your R.BIG T.V .they said no uncle, there is no question to old or new it will be set up every model. but when engineers of authorized dealer came to my house they said that your t.v set is old model & there are not given any facility to connect this cable & for connecting the same one S.R cable for Rs.100/= is required. i paid to engineer Rs.400/=. sir, its mean that total Rs. paid by me are 1890/=.i had also enquired about this from your customer Care service on toll free no.[protected], they informed me that this is a fraud co. & there is no business partnership with them. so you lodge a FIR against them & take legal action also.
sir, now i am coming for main gists of the case:-
(1). whether S.R. SALES CORPORATION is your business partner.
(2).whether it is a fraud/cheater to cheating like us people through college student.
(3).whether R.big t.v is not available at the cost of rs.1650/ with installation charges from the authorized dealers.
(4).my neighbours have got it with Rs.1650/only.
(5).why this co. given me false information about the scheme.
(6).when i contacted to mr. wasim ali executive area manager of co. for enquiring these querries, he also told me false information that monthly subscription will be only 127/=(125+2Rs. tax).
(7).whether mr. wasim ali [protected] & director- mr. vikas dua- [protected] are attached with these type of cheating act by breaking the trust of people & also in the act of down up to your reputed co.
Sir, I demand that a strong action should be taken against this co. & declared as blacklisted. i am frustated so i have no interest to reliance big t.v. i request you to direct to them to return my money of Rs.1890/= immediately & disconnect the connection immediately.
my mrs. Meena has also written in customer acquisition form no.[protected] "That terms & conditions are not readable because these are written in very small letters & i don't read & understand the english so i am not bounded with terms & conditions".
so, it is clear that my mrs.meena is not bounded to your terms & conditions. At the last I again demand that a legal action should be taken against the co. & return back my total money which I have paid to these type of cheaters & discontinue the connections immediately.
If no action will be taken on my complaint, my trust upon the reliance co. will be broken. it is also requested that inform me with in three days. if i will not received any satisfactory reply/action, i will free to go consumer forum/court of law/& intelligence agencies also for handling this case. no further notice will be served.
thanks,
Narendra kumar
nkumar.[protected]@yahoo.com
Phn no.-[protected],[protected]
My services suddenly stopped, it says poor/intermediate signal and they are demanding Rs 170 from me for attending the problem. They are randomly selecting people and switching off their signal and demanding Rs 170 to restart again. Same dish, same wires, same set top box how come signal is lost now?????????
Any organisation if you are active customer, they should first check the problem, if there is any fault then they should cherge for repairing. But here, these guys are asking money upfront. Because they know, there is no problem. As soon as u pay, they will activate again.
Anil Ambani have a dream to become richer than mukesh, he can go down to any extent to do this... cheap man cheap company
Any organisation if you are active customer, they should first check the problem, if there is any fault then they should cherge for repairing. But here, these guys are asking money upfront. Because they know, there is no problem. As soon as u pay, they will activate again.
Anil Ambani have a dream to become richer than mukesh, he can go down to any extent to do this... cheap man cheap company
Dear Customer,
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
customer care
The fools sitting in the call centre are not picking the damn phone. I was trying to contact them for about 2 hours but there was no response. i want somebody to take some strict action against the company.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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BIG TV — FRAUD
SIR THEY PROMISED FOR THREE MONTH FREE SERVICES BUT IT IS NOT THERE