[Resolved]  Reliance CDMA — Balance Deducted Automatically without Reason

Address:Patna, Bihar

Hello Sir,
I got an SMS on 31st May 2013 evening that my balance amount deducted by Rs. 5.
I tried to register the complaint to 198 many times but they don't answer any reason but to say u must had done something, and sometimes saying that there is problem in server.. They didn't respond me properly even more than 24hrs passed.
And it happened to me so many times. So please do something so that they can't cheat or blaim without reason to any customer.

Mohit Mayank
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Complaint comments 

Comments

RIM (CDMA) — Deduction of amount without any reason

I Gouranga ch. patra residing at Rourkela hereby using a reliance prepaid mobile for last 2 years.I am having a problem as they at any time with out any actual reason deduct Rs. from my Prepaid A/c. My Mobile No. is [protected]. I had complaint the same with there customercare but there also i didnt get a satisfactory answer on dtd.7/8/08 my balance was Rs53.65, it was Rs4.66 on dtd 8/8/09 morning .I had complaint the same with Birendar but he told due to our system fault amount got deduct, & givwn me a complaint no[protected].After 6hrs same day again deduct Rs16/- & my main a/c balance is Rs -11.35(negative).I had call there customer care with SOURAV about that he given me a complaint no.[protected] & told within 48hrs you get the amount.On dtd.10/08/09 I had talked with C care people DEBASIS, he told within 48hrs you get yhe amt & given me a complaint no. i.e.[protected] but on dtd.12/08/09 they told that we cant do anything for the same and till now my a/c balance is negative. . pl...see to this matter

Reliance India Mobile / CDMA Service — Deducting balance without reason

Hi,

I have been using Reliance services for the last four years and my overall experience is that Reliance Infocomm is a Chor Company. Everytime without intimation our balance is deducted for some caller tune and certain services. When we complain at the call centre, we get excuse but no solution. It is my experience, if call centre executives are not able to resolve our problem, then they keep us on hold and then get vanished. For the last one year, I am suffereing, every month caller tune charges are deducted from my balance, despite logging a complain online several times there is no refund of money. Still caller tune persists and I am paying for it.

It seems that Reliance management has targeted that some fixed amount should come to their pocket from every subscriber every month. At call centres, services are pathetic.

regards
Deepak

Reliance CDMA — deduction from balance without reason

I am being charged without subscription of any reliance cdma crbt services
Dear Sir,
With respect i am saying that i am RIM CDMA Holder My No.-[protected] That in my prepaid a/c deducting tha balance therfore i am not interested in any RIM service like that radio and holubood sargam type.
So that please deactivate the any type of above service in my mobile and return back my balance.
Thanking you.

Yours
Pradeep Mishra

Reliance — AUtomatically Balance Deducted

Sir, My Mobile No.[protected]. Automatically MEREWALAGANA Pack started without call, without press any key and no activation msg came to my mobile. This is 3rd time i have face the problem. I recharged Rs.100/- on 19/11/09 at 09:30 to 10:00pm. I am checked the amount on 20/11/09 05:00am there is Rs.30/- amount deducted.Pl see and send me my amount back.
thanking you sir,

cdma — BALANCE

SIR
I HAVE CDMA MOB [protected] PRIPADE NUMBER
BUT FROM LAST MONTH IN MY PRIPADE ACCOUNT BLANCE IS
ATOMATICALI, SAME BLANCE IS DEDUCTED
I AM MANY TIME CALL TO CUTMER CARE BUT NOT GET PROPER SOLUTION IF IT IS NOT POSIBLE I AM GOING TO CONSUMER- FORM


REGARD
AMOL
best for me
If your validity prd is over automatically your number get into Grace. if You don't recharge with validity the a/c balance will get vanished..
this is the same across all the operator..

Reliance — without reason deduct balance

Last year (July - August 2010) Reliance had deduct my prepaid accounts balance. When I call customer care they told me that my balance was deduction for active a 1paisa sms pack. When I already pay 39/- Rs. for per day 500 sms pack for a month. How can they active another sms pack and less my accounts balance without my permission? I request them to return my balance but Reliance customers service is too much poor, no one listen my complain. Then I Change my SIM card and use another network service.
But on 5th march 2011 I insert my old reliance sim in my mobile I found nagetive balance about 10/- something ?
I want to tell Reliance communication “What is this?” Why you again deduct my balance? Is this your service?
Now i Want that my accounts balance is nil Or return my balance.
Monika-[protected]
dabas.[protected]@gmail.com
Please contact me [protected] (Rajasthan)Between 6:00pm to 9:00pm.

reliance cdma number — Deducting balance without any reason

Hi ,

Yesterday morning i did recharge for Rs 50 for my reliance perpaid CDMA . But evening itself they taken Rs 30 from my account and sent message i subscribed for some film service..but i never ever did that.i don't know how come they can eat our money like this.and also tried to catch the customer care but i couldn't..But chairman Mukesh Ambani is world's Billionaires list ...like this he is eating our indian money and he became Billionaire??????????

Many of them facing this issue in Reliance ..am using reliance DataCard i will cancel that too..
more than 40 compliants regarding reliance we need to throw away this relicane
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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