[Resolved]  Reliance Communications — Charges for unknown services

I am having a Reliance Mobile with No.[protected], which is a prepaid connection. I have received a message from 56694 reading "Dear Customer, Your subscription to JobsOnPhone has been renewed for Rs.30/30 days. Dial 56694111 to enjoy service.chrgs. - sender 56694" at 4.38 pm on 12.04.09.

I have never subscribed to any such service nor do I know how to subscribe for that.

Today (14.04.09), I have called the Reliance Help Line at 30333333 and told them that I have never subscribed to any such service and the amount is being deducted from the available balance in my account. I don't know for how long this was happening. I requested the man on the helpline to take the complant. But, he refused stating that there is no such facility and suggested to me to call the number 56694111 to unsubscribe for the above service. He could not give any details as to when the service was activated and who requested for that.

When I was trying to call the above number[protected], I came to know that there was no credit in my account and to my surprise there is a debit balance of Rs.14 i.e. overdrawn. After recharging the mobile with Rs.100/- in January 2009, I hardly made any calls (maximum 10) from the mobile and I was under the impression that there is enough balance. I was not aware that mobile companies can provide the services without our request and charge to our account without our knowledge.

This is a clear case of cheating the people, which cannot be tolerated.

Kindly initiate necessary action in this regard.

thanking you, sir.

Yours faithfully,
Cheruku Krishna Prasad.

as i have voice chat with it sms or sub sms not working for more than 2mounths which i get sms the validaty has been expierd to rea charge of rs card on 19aug 09. then i get come time sms o balance
to reacharge by t 10 it does not happen i had sent sms to 56694 and called *393 about this so for it is not through my chat id 3911088 on 5th may 09 mob num [protected] tumkur dist chikanakihalli
in the nam mahood imran but user is govind.kindly look into the mater and do the need full once
24/9/09
govind

My balance was also deducted by Rs 30/-. When I inquire about that the reliance care told me that I have subscribe to this service but I have not ever. I also had called them before Recharging my prepaid account if there is any service going on my sim and they told me that there is nothing activated.

This is the second time they have deducted my prepaid account by Rs 30. First time they activated some music service and when inquired about that they denied about that.

This is a fraud and cheat case. Please someone do help out this.
Thanking You
Robin Yadav
[protected]

as i have been using voice chat sms but not working from 3mounths the validty expired
but 3 time reafiled sms card and 2 time top of 20 rs but still not working should i use the service or not
as call393 sent sms 56694 sent mails to your office my mob[protected] karnatka state tumkure dis
chikkanakihalli in the name of mahood imran but user is govind kindly look in to the matter and do the needfull once
thanking you
govind

I am having a Reliance Mobile with No.[protected], which is a prepaid connection. I have received a message from 56694111

I actvited DND

The job alart msg is daily coming from the msg No.56694111 so how stop the msg

from

yours faithfully

Narsaiah