[Resolved]  Reliance Communications — Mobile account is not updated

Dear sir,
I purchased a Reliance phone (classic"761"model),from
Reliance WebWorld(M/S Ram Krishna Saha),Ultadanga
Kolkata,on 28th September,2007.
After a couple of days,when I complained them that my account was not updated, I was told that it was due to some network problem and will soon be OK.
Then , I found that my phone usually happened to hang.On this complaint, they asked my phone to send to the service centre,which they changed after ten days.
Till then my phone account was not updated.
Then they again asked me to submit a local address proof, which I submitted on 1-11-07.
Even then my phone account is still not updated.
My phone was completely dead...for ten days...
suddenly incoming calls have started to come..since 29th october evening....but my account is still not updated...
The workers at the Reliance centre are not co-operating properly, and due to this I have to suffer a lot of inconvenience regarding my connection.
I will be highly obliged, if you kindly let my phone activated properly.

Yours sincerely,
Sachin Kumar Srivastava
Rel. Mob. No. +91-[protected]
( Research Scholar)
S N Bose National Centre for Basic
Sciences, Block - JD, Sector -III,
Salt Lake, Kolkata-098
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Reliance team,

Greetings from KG information Systems Private Limited- Coimbatore. Tamilnadu.

We are one of the leading IT & Infrastructures in India. We are doing business activities more than 4000 crores in a year.

We have been using your network for communication purpose. But Now we have decided to change the network in voice/ Data due to your poor support on any related issues .

For addressing issues more than 30 days is not acceptable.

MY complaint:

Our Landline No:[protected], which is not working more than 30 days .

Our Landline No:[protected] is not working mor than 20 days .

we have been requesting to check, but none of your persons not yet addressed still now.

Note: we have paid all the usage charges .

Unsatisfied customer and not expecting your very lazy poor support .

Thanks
Sureshkumar.A
Telecom Engineer
KGiSL
Coimbatore
Tamilnadu
PH:[protected]
Mob: [protected].

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