[Resolved]  Reliance Communications — Not sending the bill and giving wrong bills

Reliance Communications — * (star) to copy

my landline no. is[protected] . the caller tune service was activated without my constent (maybe i accidentally press * button) . the company is not refunding the amount charges for the same.


this is day light robbery

when i sent mail to the nodal office {gujarat} the mail bounced back

Your message

Subject: * to copy

was not delivered to:

RCOMNodalOfficer.[protected]@relianceada.com

because:

Error delivering to RCOMNodalOfficer GJ/Services/RCOM/RelianceADA;
Router: Database disk quota exceeded

this shows how many complaints are pending

I am not receiving bills for [protected] from few months in time.Even requesting bills before due date also I didnt get any response.Even the reliance web world cannot help us in time becoz of some technical problems.This is the last complaint and next time if i have the same problem i will not hesitate anymore to disconnect your services.

Hi,

i am using Reliance Data card from past 5 monts but never i have received bill for the same. every mont i need to call customer service to send me another copy of bill.

neither i am receiving bill by post nor by mail how do i pay my bill and keep service active.

sick service...

hi all,
today i went to ur one of the outlets which is in chinchwad pune beside the pn gadgil jwelery shop,
i wanted to buy a postpaid data card and they told me that u need to bring ur company's letter head having ur address mentioned on it, which is one of the ways to prove ur residence address.I did the same but they refused in unfriendly manner that there is no authorised signature on it.i requested my company to send the letter as per they(a girl) suggested me.
I want to say that if she is not very much aware about the process who is she to make a suggestion?
Even after I m not denying any possibility of mistakes but she could have said this in different manner.
I cant afford to waste my time for this thing only.
thanks and regards
abhishek kumar dubey
[protected]

Kind Attn.: Administrator

Dear Sir/Madam,

Sub.: Request for Revise of Bill for the month of April
Ref.: Reliance No. [protected]


This has reference to above cited subject,

I, Suresh Babu Cheepuri, has purchased a Reliance USB Modem Data card on 14th February.
It is to inform you that, I got a message on 25.04.09 that my current bill amount is Rs.1274/-. I was astonished why such a hike in the bill. My usage is normal and I used to get my bill amounted around Rs. 300+. In deed I’ve expected to get this month bill a bit less as my usage is quite normal or even less when compared to previous months. Instead of this the bill has gone in four figures (in thousands). As such I’ve visited the Relance Communication’s at Airoli. There, one of the lady executives had confirmed the same amount and the moment when I asked the details she said the bill details are not coming / unable to retrieve and told that the bill has generated on 24th April so it would come in a day or two (i.e. 27th or 28th April’09).

However, you intervention in the mater is requested and the revised bill may send across enabling me to pay before due date and to restore my faith

Your prompt action in the matter is highly appreciated.

Thanking you,

Best regards,

Suresh Babu Cheepuri
AL-5-28/11, Ashoka Apartments
Sector – 16, AIROLI
Navi Mumbai – 400 701.

(M):[protected]

Past 3 months I am using Reliance Data card and I have paid the bills before due date of each month. But still I reciveing the call from reliance to pay bill.
I have paid my bills at Reliance Communication Center, Usha Communication, Sector 6, Navi Mumbi, Airoli. Every month they are doing mistake to update my bill and update against other person's name. I am facing lot of problem and mentally harassment bacause of them.

Hi,

Fully agree with all the complaints as i am also facing problem in terms of Services provided by Reliance communication

your service is very bad by usha communication we are new connection purchase by usha communication for post paid connection .

but till time not started

so pls look in the matter

regards
navin shukla
[protected]

Reliance Communications — Refusal of Bill on Purchase / Copy Bill

I am really shocked at the present attitude and functional disability at a fast growing world, where consumer must be treated as the ' KING OF THEIR BUSINESS' for without them what can their Business do?

I had purchased a mobile from the Reliance Web world R.S. Puram in the month of October 2008, It was a card purchase and I recieved the charge slip and left back the bill, on reaching my place I found that my bill was not collected and so I called the outlet and asked tyhem to courier the bill, for which they agreed. I diod not recieve the bill till date.
Now I have a problem with my Handset MOTOROLO and the service center is asking for the bill. I approached the concerned outlet and I have been visiting them almost every day talking to the outlet manager, and all referred but top no avail, now the month of September is almost over and in October my warranty is getting expired / over. yhe outlet has onmly one answer, " Your bill details are with us , but we are unable to generate the bill, because we have closed accounts.

My Questions:
If they have closed accounts , don't I stand a chance to get my bill? Whaty happens to my Warranty?

Please answer as I am a consumer, asking my rights. Request to act fast as my warranty period is going to end.
Please ontact me at [protected]

Reliance Communications — Amount not Recharged / Bounced back

Hi,
I had done e-recharge through ICICI Bank - Prepaid Mobile Recharge Facility for Rs.87/- on[protected].
I made a Complaint to the Reliance Communications Tel. Customer Care Cell, they said this is an invalid recharge amount, they took my transction details and said that the recharge amount will be bounced back to your ICICI Bank account in a day or two.
However, till now I had not received any amount in my account through this complaint.

Thanks

Hi Rehman,

Sorry to hear about your experience. Please share your Contact Details, So that we can help resolve your issue.

Regards,
Reliance Communications Response Management Team.