[Resolved]  Reliance Communications — DISCONNECTION OF PHONE

Reliance Communications — Disconnection of landline

I have your landline no,32467690, During the month of June 09, I lodged complaint about faulty instrument. When the complaint was not attended with repeated reminders I stopped payment of next bills. You had stopped my outgoing calls abruptly. Subsequently, your representative came for collection of OD bill, I asked him for disconnecting the line since instrument was falty and servicesby were stopped by U. Your representative then advised that he will make immediate replacement of instrument and also instead of disconnecting the line he will change the plan to 150. Being a meagre amount I accepted the proposal. I made repayment of entire bill under these conditions.However to my surprise further bill was as per Rs.500 plan only. When I enquired about it, I was advised no such request has been registgtered. Again call came from customer care centre for payment of bill, I advised them to send the bill as per 150 plan so as to enable me to make payment. However, they disconnected my line since August 09. However, bills are raised every month with 500 plan.. I am tired of your services. I request you to discontinue the services totally and refund me the deposit. Time and again I have informed

Dear Sir,

I had made several complaints for disconnection since December 2009 and had paid nearly Rs.2000/- till date without using any faclities since Feb.2010. They asking furher amount of Rs.354-73 towards billing charges to enable to disconnect. When I providing their complaint numbers to several persons, they in turn said it is not valid numbers. How it can be possible when they provided these numbers and spoken several times to customer care no.[protected] and they had recorded too.

I now refused to pay this amount as I had lost nearly Rs.2,000/0 without using any faclity.

Pls advice immediately.

Thanks and regards,

J G Kandan

Reliance Communications — Disconnection

Dear Sir,

This incontinuation of earlier complaint made last year and resolved too.
Now again they are sending their bills nearly Rs.150/- approximately after a gap of seven to eight months. I don't know whether they are doing it by oversight or vehimently. I will not pay anymore. Please advice what action I have to take against them.

Regards

J G Kandan

Reliance Communications — phone disconnection

this is to inform that we had taken two WLL phones for our office in Aug11 through your representative Mr. Kundan-[protected] for our store in nagpur. in Dec11 we decided to disconnected the phones and hence called him for the process. He took the phones from us on 5th dec 11, saying he will disconnect immediatly. after that we are trying to call him to know the status, initally he said it is done and will let us the final payment amount. since the last 10 days his phone is switched off. today 3rd Jan 12, when we inquired at the reliance office, we come to know that the phones are still not disconnected!!!! We are shocked!!! then were are the instruments? get this issue sorted out before we move to the consumer court for fraud. the no's in contention are[protected] & 3266605.

Vikram Dongre

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Keshav Jain
Contact no: [protected]
The problem is that in spite of taking the phone and providing with all the required documents, my phone is dead and is of no use to me.

Your service centre located in sarat bose road is nothing but harassment to the customers, they do not respond to calls and just keep the customers waiting.
The most pathetic experience ever.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Thanks

Disconnection of relience land line connection

Dear Sir
I had applied for disconnection of No.[protected] in the month of May. I was asured by the local office people that there is no problem in disconnection and it will be done. But I was shocked to see the bill in the month of July of June. My past experience with your phone's disconnection is very bad. I don't want to be in the same situation. What can I do? Please help.
Mathur

Dear Sir,

My reliance prepaid landline phone got disconnected for the past 10 days. May I know the reason for that. Else to whom i have to contact.

Reliance Phone No; 32902812
Name: Sathish
Mobile: [protected]

I have also the same problem after reliance stopped cdma services. I bought HUAWEI instrument from reliance dealer and after four to five times visiting the store I got the number and sim card. But at shop when I charged and started phone I could not use it as phone was dead. Again after continuous efforts that chap visited to our shop and diagnose the problem and found that there was no network in the shop. Phone works only when shifted to window of shop. I am trying to cancel the no. from last 4 months, but either I find toll free no. busy or get scratchy sound from other end. I feel with this attitude towards customers Reliance is going to loose its customer base and definitely will attain the last position in all service providers list. Shyam Ramnani. for Kutch Kala.

Till reliance had the CDMA system of communication it was one of the best network in india Probably in every nook and corner of any premises it worked so well. But the day they switched over to GSM system it has gone from best to worst network in pune. I am 15 years old loyal customer of reliance. But I switched over to vodafone under number portability scheme because of poor network and call drop issue. I feel with present scenario reliance is going to loose all his customers in due course of time. All the best to ADA. Shyam Ramnani

maaka bhosda inki madarchod...
na jawab dete he nahi tik se bat karte he...phone b nahi utare he
or utake mana karte he k complaint solve nahi hoga ...to maa chudane pagar lete he jab kam hi nahi karna ..
maaka bhosda ambani ka...

sir,
i have combo plan in which i am not getting proper bandwidth and connection gets disconnected automatically and after some moments it again connected, as i could not do my work, i called so many times for customercare[protected] after holding for 20 min to 25 minutes my phone gets disconnected. so i wanted this connection to be disconnected my ph no is 30274475 please guide me . mob no [protected]

Hello,

I have reliance landline, Rs.299 Monthly plan, but even after paying bills on time, it is completely dead since last 2 weeks.
Please provide CORRECT and LIVE customer care number by which I can contact your executives.
All numbers given on the sites are not working, what poor service this is??
My Landline Number : [protected]
My contact no. : [protected]
I want to cancel my reliance landline any how, if it is not done, I have to take hard steps against this.
Please contact me.
Thank You!!