[Resolved] Reliance Communications — Issue in reactivation of RIM | |||
I purchased a new prepaid RIM connection some 2 months back, submitting all the documents on time. My number was activated at the moment I took this. After 2 weeks this number got disconnected without any prior information. I have submitted the fresh document twice at below reliance mobile store and requsted to activate my number, but it is not yet done. Here I have detailed few inputs which could serve the purpose, Contact person: SAI - [protected] Reliance Mobile Store 1-65/2/24, Plot No :24,S. No. 76, Royal Arcade, Opp. Pizza Hut, Madhapur, Andhra Pradesh Name and location of dealer/distributors: K. S. Mobiles, Shop No6-60, Prashanti Nagar, Near Gulmohar Park, Lingampally, Hyd - 500019. Cell - [protected] Customer Application Form (CAF) number: [protected] Date of re-submission of CAF : 13th July My Contact: Cell [protected], email- vijay.[protected]@keane.com Thanks and regards, V S Chaurasia Was this information helpful? | |||
Complaint marked as Resolved
I purchased other sim and broke the old one. So this is how I managed this issue. Its very difficult to follow up with reliance customer care. Purchasing new sim is always better than suffering for old one. | |||
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Reliance — mobile connection disconnected without any prior information
dear sir,i ported my mobile no. [protected] from Aircel to Reliance GSM network in the first week of Apr 2011.Till 04 Aug 2011 my no. was working properly. On 05 Aug 2011 it was disconnected without any information.On calling customer care it was known that my ID was not available with them. On asking them how they have kept my no activated without my ID for 4 months, no satisfactory reply was given. On inquiring deeply many of the Cc E's have disconnected the call.However i deposited my ID on 10 of Aug 2011 through the dealer from where i got no. ported,but my no. was not activated . Then i again deposited my ID at Ghaziabad Web World personally on 17 Aug 2011 and was assured they no. will be activated within 07 days, still as on today my no. is not activated. Can any of the Reliance company personal tell how many times do they need the customers ID and is it not their responsibility to inform their customer in advance for such things. Again i contacted Cc on 05 Sept 2011 and talked to Mr Daljeet and still i was told deposit my ID. This is horrible experience with Reliance.
Sachin tyagi