[Resolved]  Reliance Communications — Mobile Number Deactivated without prior Intimation and not activating

Reliance Mobile — Deactivation of my Mobile Number

Dear Sir/Madam,

Nearly a month ago I went to Reliance Web World, Mall Road, Amritsar to shift my Mobile No. [protected] from my old Nokia 3105 mobile hand set to New Set of LG-RD-3100, whose UIM No. is RECRSC[protected], which is required to shift the number to new set.

While entering this number into computer, Mr. Lalit, the employee of that Web World entered my UIM No. Wrong i.e he entered RECRS[protected] which was inccorrect.

Since then I could not activated my mobile despite of my regular visit to that Web World.

On January 28, I also met the manager, Mr. Dhiraj and told hime the situtation. Mr. Dhiraj told me that your handset will be OK after 48 hours but all is the wrong committment.

Today, 1st of Feb, I also visited the Web World but all is waste of time because they told me come back tommorrow.

Sir, I am using this no. since the launch of Reliance Mobile in Amritsar i.e. since 2003 and I have circulated this number almost to every known either in personal relation or in business relation. Sir, due to this I am suffering a lot in my business due to deactivation of this number.

I will be very thankful to you if your goodself help me in this regard.

Thanking you and looking forward to your kind co-operation.

Yours faithfully,

Arun Sharma

relaiance communications — deactivated my mobile no.

i have purchased a reliance no. [protected] life time free activation but after 10 days they had deactivated my no. since ten days i am complaintinfg to the reliance people but they r not paying heed to my request they r just passing time if any hell can work for me who made these people behave properly i m fed up with reliance kuonki reliance is always chorrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Reliance Communications — number has not been activated AFTER DEACTIVATION

sir !
i got my reliance mobile on 12th may. i have submitted all documents required then and there. and i recharged my account for RS.299 to avail lifetime incoming and then topped up for Rs. 496 to avail "jadoo" scheme offered by reliance communications.
After one week of this suddenly my number got deactivated 2 days before. when i enquired then found that Reliance distributer did not collect my application even after being informed by shopkeeper repeatedly. i have been going around the reliance shop since 2days and spoke to their CUSTOMER CARE EXECUTIVE and MANAGER too. but all they promised that they will activate my line in 1 hour or 2 but it has not been activated yet.
I am loosing my 3 days during which i could have enjoyed "jadoo" scheme even though i made full payment in one installment.


ANURAG TRIPATHI
[protected]

gud morning sir i want to detais of the mobile [protected] and [protected] and [protected] ki mobile s ki detail chata hoon apki ati kurpa hogi thabks u

RELIANCE COMMUNICATIONS LTD — Activation of various packs without intimating me.

Dear sir,
This is in regard to my mobile connnection [protected].Reliance is the worst company i have seen in India.They have barred my outgoing calls without intimating me, they have charged 900 from me for the service i have never opted.Made calls to customer care several times, but all in vain.Kindly suggest me the measures for the redressal.

reliance company is the worst company i would charge me 30and 20 Rs. rs.without activation by me

Reliance Communications — Deactivation of numbers for no valid reason

Dear Sir,

Our family has 3 Reliance connections and they all have been deactivated twice in the last 1 month for no reason that the company has been able to provide us.
The numbers suddenly got deactivated at 9PM in the night at both the instances without any prior SMS/phone calls or warnings or prior to letting us know the reasons which could lead to the deactivation.
When it was first disconnected on 19 December 2009, we were told that we had not submitted our document proofs and hence got disconnected. We went to the Reliance Webworld and were told that all our documents were in order. We spent 72 hours following up with the Reliance call centre, web world, their service assurance cell and their Mumbai nodal officer to get our phones activated again. We even received an apology note stating that our lines were activated and everything was in order.
Yesterday (17th January 2010) all our 3 phone lines were again deactivated at 9 PM. We again have not received any prior information or intimation. When we again called up the Reliance helpline number (we spoke to Jay Patil and Amit Patole) and they had no idea why the lines were disconnected. We visited the Reliance Web World today morning at Kandiwali East, and they too have no idea why the lines have been disconnected.
We now feel harassed and at the Company's mercy to deactivate our numbers at the whims and fancy of the company and noone is able to provide us a correct response or a way forward.
Looking forward to help from you to help us solve this,

Regards,
Pranay Raniwala

Reliance Mobile — Number not activated

Hello,
i have taken one new connection [protected], abt a month back..i had submitted the document while taking the connetion. it was working fine for first 15 days..then suddenly it was deactivated saying my documents are not clear and they asked to submit fresh color copy of document. and i had submitted the same 3 days back..then reliance web world sector 17 vashi said it will activated again within 48 hour..yesterday when i went their again bcz of not activation of my cell number...i got answer from mr firoz khan employee id 27808622, that in the evening it will activate..i was waiting till today evening..then again i went to reliance web world, sec. 17 vashi..they didn't had any proper answer apart from saying that it from back office and we are trying to contact them.. then they called someone (name atul gupta) from back office..saying it will definatly activated within 3 hour...but it is almost 5 hour and its not actiavted...and not i dont have any hope to for activation of this number bcz next 2 days are holidays... so shell i move to consumer court ? bcz even after submitting the document twise my number is not activated..they had given timeframe of 48 hour..but its more then 96 hour..still no progress..and they are not taking back connection neither ready to return money..also not ready to give any reason in written...if you can help me then it will be good for me..otherwise i will move to consumer court...

Thanks
Priyanka Srivastava

Sir,

Kindly look in to the matter as there is urgent need to activate the no. since it has already been distributed among important clients and I am loosing my bussiness due to lack of communication so please help me out
thanks

Reliance Communications — Caller Tune Activation without Intimation

Dear sir,
Am samrat Chakraborty and I have been using this Reliance GSM number i.e [protected] since its launched Delhi I 2009. Am a loyal subscriber of Reliance Communications. But it seems like Reliance wants to Break the honest and faithful relation between me as a subscriber. Today i.e 29.09.2011 when I checked my balance, I found that Rs 11 has already been Deducted from my account. Earlier I had Rs 1717.95 balance left, but when I checked my balance at 15.46 pm afternoon it was reduced to Rs 1706.95 Rs. I mean how is this possible?? Without customer's knowledge, how can they Deduct and activate so called packs. This is fraud and cheating from Reliance communications.. When I called to their 198 helpline number Mr. Uma shankar the executive picked the call and told me that CALLER TUNE service has been activated on ur number that's why you have been charged Rs 11 for this. I a.t my hard earned 11 Rs Refund. Please anybody from Reliance Communications who is honest, pls REFUND my 11 Rs and De-Activate the so called Caller Tune service. I will be waiting for your positive Resolution.. Thanks.. Regards, Samrat Chakraborty.

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care