[Resolved] Reliance Communications — Services and Packs are automatically getting activated

vipulmailings

from Kolkata, West Bengal

Address:

West Delhi, Delhi

Sir,

My Number is [protected], and i am having the same problem as Gautam Said in the above Complaint. within every 10 or 12 days i am being charged Rs. 30 to 40 for the various packs. Sometimes you activate a Jobs on Pack, Callertunes, Games Pack which are totally unusual for me. Sir i am using Nokia 1600 for this Reliance Sim, and tell me where did i downloaded the games in my phone, it doesnt support games, R World and all.

Sir, Please dont make more problems for me, otherwise i have only a single way that is porting to another company, i got irritated from RELIANCE Service.

Regards

Vipul Patheja

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Aug 13, 2020

Complaint marked as Resolved

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Comments

suresh mehta

from Mumbai, Maharashtra

Reliance made a practice to deduct 60 to 70/- per month from my pre-paid mobile No.[protected].Some time on account of Voice mail, some time, cricket and some time SMS services, though I never activated such services and in turn every month I get deactivated from Reliance we world at Merlin Appt., Tollygunge phari but they refrain to refund or adjust in Top up.

Total 5 complain lodged to their customer service cell but no action.
l. look in to and ensure no further deduction as i am using this sim simply to receive calls and make calls and for any other purpose even not using for SMS.
SUNITA SURANA

suresh mehta

from Mumbai, Maharashtra

First of all this is pre-paid connection and BY THE MISTAKE MOBILE NO. WRONGLY TYPED SO PLEASE READ NO. [protected]secondly please ensure the amount which ever deducted so far is credited to my account by way of TOP-UP.
Confirmation is requested.
SUNITA SURANA

vipulmailings

from Kolkata, West Bengal

Thanks Reliance.. I have got my money back...!!

vipulmailings

from Kolkata, West Bengal

Hi Sunita,

Really This is a minus point of Reliance, it automatically activate services on our numbers and then deducts the balance. i got tired of giving complaints on customer care but they does not helps at all. you should port (change your service provider) your number to another company.