[Resolved]  Reliance Communications — Bulk SMS

Address:

North Delhi, Delhi

Manager
Customer Care
Reliance
Mumbai/New Delhi

Sir /Madam,

I would like to draw your attention towards how much Reliance care about cusotmers........ today night 3.39AM SMS " Dear Custoemr your SR No[protected] has been processed , Thank you for being with Reliacne:....From 59111 01.11.2010 3.39 ..............it is time to send msg to any customer?????

Would you like to get SMS MSG this time or your mamager will like it or Ambanis will like to get this kind of msg in late night ?

Imagine kind of mental situation ...........................

I had requested to block bulk markeitng SMS and got very surprising reply from Reliance.
" Dear Relaince cusotmer with reference to your request no[protected] Telemarketer number given is in valid hence request can not be processed.

from RM -Reliance 31.10.2010 , 9.30 AM."

This is very irresponsible reply from Relaicne and I do not expect such poor response.

I got one bulk msg again from same numnber after lodging complain and you are are saying number in valid.

There are many numbers mentioned in SMS ...call................did Relaince caled them adn asked them to stop or how did you said number invalid.

Pls. look into this . I know what TRAI has said and what is comsumer court and................other ways to handle this.

Pls. understand this I have taken so much pair to write this long email.

I should not received any buld msg whom I have reported else I will be cound to take other ways.........

I am open to received only those msg which are subscribed by me nothing beyond this. and I am using this number for last 3 yr understand value of customer........



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Content : NINEONINE recommends JAYPEE CLASSIC ON NOIDA………………call [protected]
Date 18.10.2010 , time 12.18
Sender :BA –B 909

Content: Don’t ignore hair loss……. SMS hair to 58888
Date : 18.10.2010 Time 12.01
Sender : [protected]

Yamuna Xpressway Noida plots size 130/………………………………………call [protected]
Date and Time: 16.10.2010 20.00 ( NIGHT)……………..
BA-SNS

This bloody fellow even does not care time……..

CEO CFO, export, import…………………….. call [protected] and [protected]
Date 20.10.2010 21.33 ( NIGHT)……………..
Sender : [protected]

BIIF a venture of business India………………SMS BIIF @54242
Sender TD –Exec Edu
Date 18.10.2010 time 18.55

Guaranteed best deal for Lotus zing …………………………………….call[protected]
Date and Time 18.10.2010 17.47
From SNS

Singhal Propbuild announces……………………………TATA NANO PLAN………………………………..call [protected] , [protected] ,[protected]
Sender BA- SINGHAL
16.10.2010 18.51

Think big and get Big………………………gift card T&C…
Date and Time : 16.10.2010 16.23
Sender : TM-INTOUCH

For discounted Hotel Reservations ……………………………assurance of comfort..
Date and Time :15.10.2010 , 18.46
Sender :BA-HTycoonz

For discounted Hotel Reservations ……………………………assurance of comfort..
Date and Time :15.10.2010 , 18.43
Sender :BA-HTycoonz

REPEAT

Noida extn . now buy flat low rise…………………vent…..[protected]
Dated 28.10.2010 time 16.06
Sender BR Krishna

Best Investment KLASSIC…………………..NINE ONINE [protected] ,[protected]
Date 30.10.2010 time 12.39
Sendor BA-B 909

DEWALI OFFER buy………Call surabhi [protected] ,[protected]
Date 29.10.2010 time 13.18
Sendor: BA-Thetycnz


RAHULSAMRAT JYOTISHI gold medilist…………………………………..www.astrologyswami.com
Date 30.10.2010 time 12.36
Sender: TD Jyotish

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Above few msg received by me in last few days.


Pls. reslove issue and do not reply old irrelevant type.

--
Best regards,

Madhukar Tripathi