Reliance Communications — Number Not MNP (Aircel to Reliance) | |||
I am Manmohan and phone no is [protected] After submit complaint in yours site on 29-April morning i received your call from [protected] no & they say that i need to submit my document again in reliance office and when i contact with reliance office they say there is no need to submit my document again and they doesn't did any help of me and they say that this is not our fault its problem from other operator(aircel) end because they don't disconnect your number. Now what can i do? Was this information helpful? | |||
 5 Comments | |||
Comments
Dear Ms. Selvi,
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information about the amount deduction.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information about the amount deduction.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Hi,
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Warm regards,
Team Aircel India
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Warm regards,
Team Aircel India
Before some day i submit my complaint or this site and you feedback my and ask for dealer address and date of submitting document.
Date of submit document : 20-April-2013 & 15- dec-2012
Address of reliance store : reliance store, Above sangrai, (near Manglani garment) Vill- Aima, P.O. Palampur, Teh. Palampur, Distt Kangra (HP) Pin 176061
Retailer :- Reliance store Palampur
Phone no of reliance store :- [protected]
Head of reliance store : [protected]
My complaint was about not porting. My complaint about number porting. 2 times i submit document and request for porting but they charges me but don't sent the porting request.
Date of submit document : 20-April-2013 & 15- dec-2012
Address of reliance store : reliance store, Above sangrai, (near Manglani garment) Vill- Aima, P.O. Palampur, Teh. Palampur, Distt Kangra (HP) Pin 176061
Retailer :- Reliance store Palampur
Phone no of reliance store :- [protected]
Head of reliance store : [protected]
My complaint was about not porting. My complaint about number porting. 2 times i submit document and request for porting but they charges me but don't sent the porting request.
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AIRCEL / RELIANCE — CUSTOMER CARE
WHENEVER WE CALL THE CUSTOMER CARE PUT TO HOLD FOR NEARLY 20 TO 30 MINUTES NOT ATTENDING THE CALL. VERY WORST EXPERIENCE PARTICULARLY WITH RELIANCEWHERE WE HAVE TO MAKE A COMPLAINT REGARDING THIS? THE CUSTOMER SERVICE CALL CENTRE IS A TOTAL WAST