Reliance Communications — Several Issues | |||
Hi my number is [protected] my name is prashant , i am getting my main balance deducted every now and then some times rs 3 sometimes rs 5, i have been calling customer care regarding the same i get tottally different issues , some people say its getting deducted from your RWORLD when my internet pack is aleady active it should not deduct it should not be charged some people say that its getting deducted when you are calling the customer service , where in its not being charged i noticed it all the times customer service its free not charged but still you people customer care persons and supervisors they are saying the same thing again and again i asked different types and questions and i get the same answer repeated when these people don't understand hindi telugu and english fire them they don't deserve to work in reliance i had a beautiful confidence in reliance thats why i switched over from vodafone to relieance , but i guess vodafone people were far better than you guys reliance sucks Activating packs with out my knowledge/confirmation Deducting balance with out any reason customer service is pathetic the network fluctuate in my area i have called several times for my gprs they still could not resolve it a customer calls up with an issue instead of resolving it you guys create another issue I am going to sue your company , i have all the recordings , i have already submitted my concern to DC speak Out shortly you will see that , I will go to consumer complaints, i will expose reliance for its pathetic services, no response from the customer care balance deducting its my hard earned money i will decide how i wanna use it not you guys that activating packs and deducting balance , my issue still not resolved about the gprs. Was this information helpful? | |||
 6 Comments | |||
Comments
Yes i completely agree, they always create new problem instead of resoving the existing one i had to change my service provider because of the same issue.
Reply
Reliance GSM sucks
I got the message stating it will be refunded to my account and also got the email but din't get my BALANCE wow what a service
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[protected]@relianceada.com [protected]@relianceada.com
Aug 15 (2 days ago)
to me
Dear Mr. Prashant,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding value added service.
We regret for the inconvenience caused in this regard.
Kindly note that, your complaint has been registered vide Service Request ID:[protected] and the same will be resolved within 2 days.
Please note that, we have taken the request for waiver and the amount Rs.60 will be posted to your account by deactivating 'lovetips' the pack.
Assuring you of our best services always.
Thank you for choosing Reliance, India's No.1 Network.
Warm regards,
Rajaminu S
Officer - Customer Care
Reliance Communications Limited.
For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
For any queries about our products or services please dial *333 for inquiries (chargeable at 0.50/3min) or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].
Aug 15 (2 days ago)
to me
Dear Mr. Prashant,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding value added service.
We regret for the inconvenience caused in this regard.
Kindly note that, your complaint has been registered vide Service Request ID:[protected] and the same will be resolved within 2 days.
Please note that, we have taken the request for waiver and the amount Rs.60 will be posted to your account by deactivating 'lovetips' the pack.
Assuring you of our best services always.
Thank you for choosing Reliance, India's No.1 Network.
Warm regards,
Rajaminu S
Officer - Customer Care
Reliance Communications Limited.
For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
For any queries about our products or services please dial *333 for inquiries (chargeable at 0.50/3min) or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].
Hi there ! this is prashant [protected].
i am facing this issue since long that my balance is getting deducting every now and then and packs are also getting activated
with out my knowledge please do something for atleast a week till i switch over to idea please hold it the same way if you don't want
customers in reliance please don't trouble people like this, JUST SAY WE DON'T WANNA SERVE RELIANCE CUSTOMERS will not
take it ...we are businessmen we don't have much time to waste like this, and your tower i don't get signal in my office i dunno
how you people still claim that RELIANCE IS INDIA NO 1 NETWORK, I seriously feel like SLAPPING the person who says no 1 it doesn't even
deserve to be 100th position that much you have troubled me with my balance deduction, activating packs with out my confirmation, and pathetic network
i thought its really no 1 in network thats why i went for this but i feel like suing this co for making false promise and not delivering what it always promises
who ever the top management should deserve to be terminated as these ______________'S don't do their duties properly, they should be terminated and also
reliance should ensure that they are not getting placed anywhere else in the industry. Why do you trouble a common man like this? This is heights, we don't even
have time to go to IDEA and change it to mobile portability, Seriously Letting you guys know if this continues i am going to sue Reliance for this someone might have
to pay a big prize, I am not getting personal with Reliance, Don't let me be...Do something or else be ready for everything i am going to expose you guys everywhere.
i am facing this issue since long that my balance is getting deducting every now and then and packs are also getting activated
with out my knowledge please do something for atleast a week till i switch over to idea please hold it the same way if you don't want
customers in reliance please don't trouble people like this, JUST SAY WE DON'T WANNA SERVE RELIANCE CUSTOMERS will not
take it ...we are businessmen we don't have much time to waste like this, and your tower i don't get signal in my office i dunno
how you people still claim that RELIANCE IS INDIA NO 1 NETWORK, I seriously feel like SLAPPING the person who says no 1 it doesn't even
deserve to be 100th position that much you have troubled me with my balance deduction, activating packs with out my confirmation, and pathetic network
i thought its really no 1 in network thats why i went for this but i feel like suing this co for making false promise and not delivering what it always promises
who ever the top management should deserve to be terminated as these ______________'S don't do their duties properly, they should be terminated and also
reliance should ensure that they are not getting placed anywhere else in the industry. Why do you trouble a common man like this? This is heights, we don't even
have time to go to IDEA and change it to mobile portability, Seriously Letting you guys know if this continues i am going to sue Reliance for this someone might have
to pay a big prize, I am not getting personal with Reliance, Don't let me be...Do something or else be ready for everything i am going to expose you guys everywhere.
Hello,
My number is [protected] i.e Reliance-GSM.
I have recharged with Rs35/- on 18th August 2012 which gives 100mb data permonth for 6months, 10 local/national sms perday for 6months, reliance-reliance call rate is 5p/min & local call rate is 30ps/min.
I still have Rs679.100 GPRS balance valid upto 18th November 2012. But while using internet my money is getting deducted from my main account since 26th October 2012.
I have lost Rs47/-, Rs10/-, Rs32/- & Rs10 respectively. I have given several complaints to customer care, they say that they will solve it but it's of no use. The moment I recharge my account and access internet, I loose my main account balance. I can't bear to loose my money again and again.
This is the last time I'm asking you to solve my problem, otherwise I will put this issue in Consumer Court and move out of this network.
Thanks and Regards,
Rekha Singh
My number is [protected] i.e Reliance-GSM.
I have recharged with Rs35/- on 18th August 2012 which gives 100mb data permonth for 6months, 10 local/national sms perday for 6months, reliance-reliance call rate is 5p/min & local call rate is 30ps/min.
I still have Rs679.100 GPRS balance valid upto 18th November 2012. But while using internet my money is getting deducted from my main account since 26th October 2012.
I have lost Rs47/-, Rs10/-, Rs32/- & Rs10 respectively. I have given several complaints to customer care, they say that they will solve it but it's of no use. The moment I recharge my account and access internet, I loose my main account balance. I can't bear to loose my money again and again.
This is the last time I'm asking you to solve my problem, otherwise I will put this issue in Consumer Court and move out of this network.
Thanks and Regards,
Rekha Singh
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