[Resolved]  Reliance Communications — WRONG BILL / CHEATING

Address:

Visakhapatnam, Andhra Pradesh

Last 7 years i am using Reliance mobile(CDMA) no:[protected],postpaid.I have applied for
number porting on 23th-Jan,2011. i got porting request code number and i have applied for
bsnl 3G connection to which i would like to change.

My monthly usage is around Rs.200 -250, but to my surpraise this month my billed usage is around Rs.2226.In the bill it has been shown that i have used " PREMIUN VOICE SERVICES" on the dates 25th and 26th JAN between 2230 hrs to 2400hrs.charging me Rs.1790 for that.
Actually i did't used that services.

I have applied for MNP(mobile number porting) on 23rd jan and they have shown i used" PREMIUN VOICE SERVICES" immedietly on 25th and 27 th JAN. I am 100% sure that i did't used thair premium services.

They intentionally did all this, to create problems and harrase the customers, who departing from thair network. you may find similar things, if you analise other customer bills who departed or applied for MNP from reliance network to other networks.

This may require technical investigation as they showing i used " PREMIUN VOICE SERVICES" from my mobile number.

I request you plese do justice to me .See that they should be punished for thair malpractice,cheeting the customers.