Reliance Communications — wrong balance deduct

Address:

Shimla, Himachal Pradesh

Dear Sir,

I wants to say about customer care of 198 staffs.This staff are careless and fraud staff. I am using Reliance no. [protected]. I had recharged with rs rs 61 two times at the
date of may 23,2013.I had checked this recharge detail at the detail of may 24, 2013. Two recharged had been completed.My balance had deducted after sometimes for rs 61.
I had done recharged with rs 58 for call rates. but I had not any benefit received this recharged.I had done call to customer care of 198 staff. Call were received by Mr. Kamal( gents). I said all detail about balance deduct. But That person said that You has activated
this sms vas 5p in four time and internet pack rs 5. I said that I has not activated this service. But Mr. Kamal Had not listen my talks. And said me wrong abuse talks.
That person Said That I will kill you And where are you. That person Said that my company has not effort from your new fool customer. That person Disconnect the call.
I had Done the call to customer care again. Call were received Manju.I told all matters about that girl. Manju had call transfer to senier. Senier supervior Mr. Tapen Singh
asked all matters. I told about all matters. Mr. Tapan had ignored this matters and said me fool.That person disconnect the call.
I had done many time call in this customer care. Call were received the person"S name as - Jagdeep,Tarpen, Supender,pooja, manoj, rajeev, narender, karan, kamal(ladies & gents)
Sushma, Ankit, Prakesh, Ankush, Amrik, Govind, Malti, Prem, Vishnu,Satish, Shashi,parikh, Sarabjeet, Soniya,Lokesh, Gurmeet,Prateep,Kishore, Anoop, Nisha, Soniya,Sakit, Harish, Raam,
Nanak, Manju, sumeet,lokesh. Call were done as the date of May 24 and 28, 2013.
After Many times call, I had done call again. Call were received this person name as Satish and Shashi. That persons said that If you done call to customer care again
Then we will kill you. I said that You can Kill me.Where are come in. That person Disconnect the call.
Than call were received from this number - [protected]. And Said If You will call customer care number again. we will kill you in your place.and disconnect the call.
I said to customer care of 198 seniers about this matters. But That staff had not done anything and said me fools.
All Junier And Senier Are meeted Each other. They are ignouring this matters and doing fraud.Now they are not receiving call. When I do call to customer care 198 no. then
This staff are not pick up my call several times.they are not pick up my call in manytimes.They are come back my balance.this staffs are cheating with me and deduct my balance.
This staffs are thief person and cheated with customer.
customer care 198 chor hai jisne mere balance deduct karke mere es number ke record ko gayab kar diya. Es staffs ne apne aap ko bachane ke liye desa kiya hai.
Please help me Sir,
Please give me my wrong balance deduct with rs 61, benefit rc58 for call rates and punish that all careless staff.This careless staff are not doing come back my money.

Please help me sir Immediately.
Yours Faithfully
Rajesh Kumar
Shimla, Himachal Pradesh
Contact - [protected]