[Resolved]  Reliance Communications — wrong deduction of balance

dear sir,
My reliance smart number is [protected] in the name of PANKAJ KUMAR SHARMA.
Last month i.e. on 1st of february Rs. 30 was deducted from my balance on the ground that some jokes pack is being activated, but i have not requested for any such service. eventually i made a call to the coustomer care ststing the above problem and i was told that the service is deactivated and i wont be charged in future. but the same thing happened this month i.e. on 1st of march. today i made a call to the coustomer care but every time i get connect to the coustomer care the call is being dissconected from their end and this is really irritating. so my request is to take some action and to credit Rs 30 to my balance.

thanking you,

udit kandoi

Reliance GSM Service(Kolkata) — Activating service without permission

I am using reliance GSM service in kolkata. Today I have got the message that my FMindial pack is activated at charge of Rs.20/20 day. When I talked to customer care executive then they are rigidly telling me that I have activated this service myself. My mobile no. is [protected]

Personal — Wrongly deduction of balance

Hi,
I am an existing customer of Idea, My no. is [protected]. I got my balance deducted two times for idea music station which Idea activated without my knowledge when I coccated to customer care they answered that this is a very god service which I should use even I do not know how to use this,
first it was deducted in the month of june09 when I was in roaming, now today I got the massage that Rs. 15/- has been deducted from my account, I remained surprised how can a customer based company can play with their customer. this is a totally fraud. now my Idea is completly changed about Idea. I am very much upset with these incedents & seriously thinking to stop using of Idea service. My feeling has been totally shaken by ur attitude & felling humilated

my number is [protected]. on 24/12/2009 rs.42 was charged from my account.on checking it with customer care i was told that i used gprs but ther was no gprs usage on my number.
there was no reply from company when there was e-mail send by me.

RELIANCE GSM MOBILES — Balance has been deduct without my permission

Dear Sir,

I m very upset due to bad service of Reliance. I didn't get the proper Service.
I have got suffered for your unnecessarily harassment with my account for deducting the balance for without any kind of my permission.
Please take a view of my problem.I[censored] do not contact with me then i have to bound my
connection.
Mob No:-[protected]

sir,
I am a customer of reliance smart.my Prepaid mobile no is [protected].My service provider is deducting my balance for last 3 months without any valid reason.Every month they deduct Rs 35-40.whenever we called customer care for clarification,they gave unjustified reasons for deduction.I never requested for any service activation.kindly help me & instruct the service provider to stop this malpractice and refund my money.

Reliance GSM — DEDUCT BALANCE WITHOUT MY PERMISSION

SIR,
I would like to raise the issue with this forum. Reliance has activated CRBT SERVICE without my permission. they automatically activated caller tunes and message subscription. They deduct Rs. 40 from my prepaid account balance and again
they deduct Rs. 20 from my account.
When i tried to contact with customer care they told me there is a system error and call customercare later. please take suitable action against Reliance ,

from
sandeep
[protected]

I did not activate the any sms service on my mobile ( [protected] ) but i'm getting frequent messages from and my balance is deducted. please deactivate all such services and unwanted calls from reliance service.

My Mobile no. is [protected]. every time I recharge my no. unnecessary deductions are made on my mobile. My balance goes to negative. when i contact customer care they provide a link through msg which is not working. At last i contact reliance store they inform me that there is no service activate in this phone. I also did not get UPC code from my no. Msg sending is failed when port msg is send to 1900. Reliance GSM has a poor service.

i am a reliance user from 4years mob no [protected].
from the 1st of march 2011 i have a problem of wrong deduction of balance in Rs 10, 15, 20 ,25 per day wut out any reason. i have complained for the same twice in contomer care with complain number[protected] &[protected]. but their is no any kind of solution of problem & the problem is still there in my mobile number.
then i personally went to R-world to know,for what my balance is deducting. they also able to give any kind of details regarding to this problem.
on dated[protected] i personally went to NODEL OFFICER of ahmedabad circle for complain. from there they told me that there was a wrong activation of R-word scheem,& hence my balance was deducted. then they told me that they have deactivated my scheem & there is no any wrong deductioon will be done regardind that & they will also give creadit of my balance in next 24 hours.
but just after 2 hours same problem occured again & my balance was deducted. till today tjios problem is there in my mobile but they cant able to figure out what was acually happening. they also not picking up the phone now.

please do need fulL on urgent bases.

RAJESH R PRAJAPATI
Mob- [protected]
AHMEDABAD
GUJARAT

Hello
I m also suffering with this
COMPANY plz take it Serious u r a indian Company so
plz be fully INDIAN
and i request u that i[censored] activated any kind o[censored]r VAD or etc. services than gave us all a DAME SINGLE SMS with the option of "HOW TO DEACTIVATE IT"
if we all complainer's get united than we will SU u so take it serious
we also earning our hard money and no one have the right to take it from us without our permission.
I feel glad if any of the Next Complaining will not put on this board.

my number-[protected]
and suffered by VAD problem twice in 2011
company plz don't activate ur own services without our permission

hello every 1
my self mandeep lining in delhi, my relince gsm no. is [protected], and my alternate no. is [protected]
here reliance has launched its gsm service with very attrective scheme but on the other hand they r giving very week conectivity and poor services.last 24th april Rs. 30/- was deducted from my balabce on the ground that automaticly activated callertone services but i have not requested for any such service, eventually a made a call to customer care ststing the above prob.and i was told the service is deactivated but customer care missbehaved to me, cut my ph. many time.and not any help to me and they not refund my deducted balance.and again 6th may-2011 caller tone automaticlly activated on my number, its so poor services and irritating to me.i have no extra time for ragister any complaint, pls find out my solution i just want to refund my balance and stop all non sences unwanted caller tone and i don't want any service activate on my number

RELIANCE COMMUNICATIONS LTD — Cheating us by deducting your amount

We are continuously harassed and cheated by undue deduction of amount ranging from Rs. 75 to Rs 50 in a day. At our number [protected] they deducted Rs. 74 on June 13, 1981. We are feeling helpless as whenever we complain to consumer care they further deduct on our even calling to customer care.

I, Kishor Khakhriya, have spoken with Reliance Communication for wrong deduction in my mobile no. [protected]. My complaint no. with Reliance Communication is[protected]. On 11th August 2011 I have balance of Rs 262.80 including GPRS balance but still i have been charged Rs 25 for GPRS. I have GPRS PACK of Rs 99 was having balance still i was charged from my Main Account balance.
My contact details are as follows:

Kishor Khakhriya
[protected]@yahoo.com
[protected] & [protected]

HELLO SIR,
THIS IS THE 7TH TIME I AM COMPLAINING ABOUT THE SAME COMPANY FOR THE SAME REASON.THE COMPANY AGAIN DEDUCTED MY RS.49+5+5=59/- FOR SOME PACKS WHICH I HAVE NOT SUBSCRIBED AND WHENEVER I CALL TO CUSTOMER CARE, IT KEEPS ON TELLING ME THAT ALL EXECUTIVES ARE BUSY, PLEASE STAY ON LINE.AND WHEN THE EXECUTIVES COMES, HE TELS THAT PLEASE CALL AFTER SOME TIME AS THE SYSTEM IS NOT UPADATED.
HENCE I AM REQUESTING YOU TO KINDLY HELP ME IN GETTING MY DEDUCTED BALANCE.

THANKING YOU
RAJIV
[protected]
NAGPUR

reliance company wrong deduct my main account balance of mobile no [protected]

My mobile no.is [protected] Reliance GSM No.
on 25th nov.my account balance is 91.00 rs.on 27 nov. i check my balance and note that my balance is 51.00rs.company deduct my 40.00 rs.without my permission.
company activated a value added service to my account without my permission
a few month ago company also deduct my 30.00 rs continue to two months and i also complaint to this type of kind to my other account of consumercomplaint.in account
company always deduct balance without permission so please take a hardly action..and
if company is require to contect to me than they contact to me my other no. [protected]

when you solve my problam

Reliance — wrong deduction from balance

my no is [protected] of delehi region provider is reliance from last 5 days they are deducting 5 rupees daily from my balance after registering the complaint again and again they are doing nothing pleas do the need full

sir my no is [protected] reliance gsm no. yesterday my balance is 24rs and today my balance is 4rs company deduct my 20rs balance without my permission and without any resone
last month company also deduct my 60rs. i dont request to activate any service than why deduct my main balance