[Resolved]  Reliance Data Card — Wrong Plan, Threatening,Poor Services

Dear Sir,

My name is Manpreet Singh Ahluwalia and I also took a reliance data card in June 2007 number: [protected], this card was working fine till 18th Sept 2007 when I left for US. I came back on 18th Dec 2007 and tried to use the card again till that date allmy payments were made on time irrespective of not using the card for these 3 months. When I tried to se the card to connect it was not working again I had to go out of Delhi for 5 days so was not able to go to the service center to get it worked on.

In Jan 2008 I went to reliance web world from where I got this card and they took 8 days to tell me that the card is no more in working condition and I will have to submit the card in the service center.One of the employe of the webworld who had provided me with this card ( Pravin, Cell No: [protected]) Guided me to go to Krishna Park Near Janak puri to your service center. On 12th Jan 2008 I provided this service center with the Data card and they told me to come after 1 week to collect it back.

I kept on visiting them for 5 months and they always use to say that Reliance has stopped making these kind of cards so its taking tie to get replaced in the men time I got numerous calls from your collections department and I always use to tell them about this issue and at the end they use to wave off the old dues plus give me assurance that they will get this issue resolved.

In Sept I got the last call when I had a brief discussion with the representative and told him to terminate the servoces as its of no use that I keep on calling you guys and you guys calling me to try to resolve this issue and asked them to clear all the pending due which were not there since the card was never used after 18th Sep 2007.

Today 8th Dec 2008 I get a call at my home landline where in I am asked to call on [protected] when I call this number they ask me to come to the court due to non payment of my bills when I tried to talk to them regarding the issue they say that the bill is 5-6 months old and that I have to pay the bills.I disagreed with them and have mentioned that I will no come to the court cause first of all they never sent me any Notice and on second hand when I have already asked for the termination of services why they are calling me.More over I have already filed a complaint in Consumer court regarding this issue ( complaint number 161325 )and as per my statements above I still have the Job card recipt with me which states that the card is with them since 12th Jan 2008 I always ask your agents to provide me with the fax number where in I can fax you guys this recipt as it is very hard to read what all is writen on the job card due to the printing font but never got that.

Today also I called on there customer care number and the person assiting the call clearly mentioned these words" You have submited the card at our service center but since you gave that card to an indivisual who was there so that is your issue as we (Reliance) will not take the responsibilty of that even if that person is using this card the docit number of this conversation is [protected] you guys can very well listen to the recording which is done of each and every cll your agents get on daily basis.

I have also writen a mail to Rcomnodalofficer.[protected]@relianceada.com on 8th Dec 2008 and have asked them to provide me with an NOC and also to ask these people to stop calling my place and Harassing my family I would like to finish this topic here only as I also dont have time to keep on moving from to there just cause of that Rs4000 card which at the end was a complete loss for me and also a pain for me.

Please help me so that I can come out of this issue and these kind of calls from Reliance.