[Resolved] Reliance Digital — Kent RO water filter | |
I would like to post a complaint against Reliance Digital in Hyderabad. My husband and I recently purchased a Kent RO water filtering system. They came and installed the system promptly, however, when we recently had it serviced we were shocked to find out that the purity of the water was not up to standards. It had only been after three months o[censored]se and for the water purity to be so poor would almost have to mean that the person who installed it in the first place did not test it properly. I am pregnant and had been becoming ill from the water. Reliance came and rectified the problem-so they say. However, this does not rectify the three months of exposure to poor quality water that we and our unborn baby experienced. Be very vigilant if purchasing any water filtration system to make sure the technician installing and testing your water is qualified and knowledgeable! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
Same problem faced by me, i had bought a Kent Water purifier 1 year back and this is teh 4th time it is giving a problem. I have already spent Rs. 6000 in 1 year on its maintenance and now i had taken a rescue care plan for Rs. 3700. After I took the plan, the purifier again gave problems and I have logged a request again. AFter following up for 12 days (they say thet respond to requests within 48 Hours!!!), the technician came and finally told all 3 filters need to be replaced. He dismantled and took the filters away saying that he'll replace within 2 days. Now he is also not responding neither is the service centre.
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