[Resolved]  Reliance Digital — Old Symphony Air Cooler delivered instead of a new one

I Booked for a new Symphony Air Cooler from Reliance Digital Bangalore. They delivered an old piece. I have registered a compliant with them today and they say they need someone to come over there to create a report before any replacement and they cannot assure when I can get a replacement. I am very disappointed with their service. I will demand for a refund if the issue is not resolved tomorrow.
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Aug 14, 2020
Complaint marked as Resolved 
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Yes I too have a bad experience with Reliance digital > i bought one LG washing machine & one Seimens dishwaasher.They have still not installed my dishwasher, ultimately I had to call the seimens technician to get it installed.
There customer service is pathetic .They dont have any consumables or accessoried for the product.
In my opinion no one should go to Reliance digital, its a bad bargain.
I too Booked for a new Symphony Air Cooler from Reliance Digital Hyderabad. They delivered an old piece. I have registered a compliant with them on last Thursday and they says will send someone to come over there to replace with new one and they assure 12months warranty. I am very disappointed with their service. I will demand for a refund if the issue is not resolved tomorrow.

Since one week troubling alot my baby health also spoiled during this summer no body is responding waste of my valuble time and health.I paid Rs.5600 againest the delivery of Symphony Sumo Jr. Air Cooler bought at Reliance Digital Banjara Hills Hyderabad.

They are cheating public selling duplicate products we need to be complaint the National consumer forum about this subject.
Even i had a painful experience with reliance digital, banjara hills, hyderabad show room.

I had purchased IFB washing Machine and the following problems i faced:

1) delayed delivery by 2 days then promised.
2) Assured me rescue team assistance in case of need for 2 yrs but when i had some complaint ... no one even bothered to address my complaint.
3) very rude behaivour of the staff.

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