Reliance Digital — Worst Service

deepak

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

I bought Portable Hard Disc from Raliance Digital Store. It got corrupted in 2 months. Now they are not helping to replace it they don't have its manufacture detail, its Chinese product. And to fix it they are demanding some money.

I was assuming this Reliance Stores are working like a company but actually there are responding like a corner shop. Its very painful experience with this retailer.

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Comments

TOMICHEN V.O.

from Agra, Uttar Pradesh

I has purcase one Tape Ricorder from your Shipra Mall Show Room. Very same day it was a faulty one second day they change the same and assure that we will provide good service whenever face any problem we will change after one month it is not working when I call your centere they are even repair or even provide the service centere address.
VERT POOR SERVICE AND THE ATTITUDE OF YOUR EMPLOYEES LEADS TO CUSTOMERS TO APPROCH CUSTOMER COURT.

ITEM NO:[protected]
C1004 #0072

VERY BAD SERVICE ONLY YOUR MOTTO TO CHEAT CUSTOMERS WITH FAULS COMMITTMENT.

TOMICHEN.

ghaziabad

from Gurgaon, Haryana

reliance digital(ghaziabad) — service

Dear sir,

this is very sadly inform you that i one of the your coustmer had been become very fedup with your services and wrong commitment.I purchased a fridge(LG-DC-195NM5-CI) dated 20/apr/2010 from your shipra mall's reliance digital showroom i had also taken extended warranty by 2 years.Now my fridge was not working properly from last 3 month (overcooling problem) i complaiend at your shipra mall reliance digital showroom before apporox 2 and a half month but no one visited from your side. One day (before one month )a engineer came but he was from direct company(LG) and he did not do anything ,said it was extended warranty case so there is not any role of company only reliance will take care of this under warranty case .then again i visited your showroom nobody given me proper response but i have taken my complaint no which is [protected].Your executive said that engineer atteneded this complaint within 2 days but no one have come till now .I am regulary doing calls at your showroom's no. but nobody pickup. also i had put all the bills warrenty cards and complaint no.for next process .i purchased many item from same showrooms like LCD 42''(panasonic),AC 1 ton(samsung),fan(usha), now i have much worry about all these items serviecs from your side. now i am very surprised that how can such a reputed company's engineers be irresponsible.plz clear all and do the needfull to save such a good company raputation in market.
thnks&rgds,