[Resolved] Reliance Digital — Regarding No Service For AMC of Godrej AC and Samsung Washing Machine | |||
I have Purchased a Godrej AC and Samsung Washing Machine two years back from Reliance Digital, Road No.12, Banjara Hills, Hyderabad. They have insisted me to take AMC for both the Products. I have taken AMC for Godrej 1.5 Ton AC by paying 2800 for extended warranty as well as service for 3 years. I have paid Rs.1100 for Samsung Washing machine for extended warranty of 2 years. One month back The Service person called on my mobile saying that he will visit our residence for servicing the AC. Since one month he has not visited. The Reliance Digital People have no moral responsibility after selling the products. By paying the Amount I have wasted the money for AMC. Since the summer is reaching the service person has to come and check the AC condition. Nothing has happened. They do not bother about customers. They simply collect money and keep quiet. They have to visit my residence yearly 2 times for servicing. They have not visited even for single time. Action has to be taken against Reliance Digital. N S SUDHAKAR MOBILE : [protected], [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Samsung — amc
i had bought 1 a.c .machine one year back.on expiry of one year i gave annual maint contract with parts to samsung authorised service centre VISION COOL SERVICES.After 15 days my a.c. stop working.i call service centre.they visit my home and told me that there is a leakage in my a.c machine & they demands Rs.3752.for repairing my machine.i had paid that amount as i have no other option.but as per service contract they have to repair my a,c machine for free.cash receipt no.33447.model no AW182WAETL.SET SERIAL NO A928PZL2200044M